Operations and Scheduling Manager

White Raven Resourcing Ltd; Shawbury; On-site; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Enhanced holiday allowance

Pension

Healthcare

EV car scheme

Cycle to work

EAP

Job summary

White Raven Resourcing Ltd is seeking an experienced Operations & Scheduling Manager to lead a combined function within a safety-critical aviation training environment in Shawbury, United Kingdom. The role focuses on delivering safe, accurate daily training schedules while overseeing a broad range of operational support activities.

The successful candidate will manage operational risk, optimise resource utilization and lead a team supporting a complex flying training programme.

Qualifications

• Experience in complex planning and scheduling in dynamic environments.
• Experience in aviation operations (military or civilian).
• Proven leadership with stakeholder management.

Responsibilities

• Oversee the Operations & Scheduling team, providing direction, coaching and performance management.
• Lead daily planning coordination with operational partners to validate future training programmes.
• Promote safety culture and ensure compliance with aviation standards and quality systems.
• Build strong relationships with instructors, operational teams and external stakeholders.

Skills

Complex planning

Scheduling software

Stakeholder management

Leadership

Risk management

Microsoft Office

Aviation operations

Tools

Flight training systems

Job description

Shawbury, United Kingdom | Posted on 09/09/2026

Our client is seeking an experienced Operations & Scheduling Manager to lead a combined Operations and Scheduling function within a safety-critical aviation training environment.

This is a leadership role responsible for ensuring the delivery of safe, accurate, and achievable daily training schedules while overseeing a broad range of operational support activities. The successful candidate will manage operational risk, optimise resource utilisation, and lead a team responsible for supporting a complex flying training programme.

Key Responsibilities

Leadership & People Management

• Lead and manage the Operations & Scheduling team, providing direction, coaching and performance management.
• Deputise for the Training Manager where required.
• Translate business objectives into clear team priorities and operational goals.
• Manage staffing levels, team development, recruitment activities and succession planning.
• Foster an inclusive, collaborative, and high-performing team culture.

Operations & Scheduling

• Oversee the production and delivery of safe, accurate daily training schedules across classroom, simulator and airborne training activities.
• Ensure daily flying programmes are produced and published within required timescales.
• Monitor operational risks and implement mitigation measures to support safe delivery of training.
• React effectively to changing priorities, resource constraints and last‑minute operational changes.
• Lead operational support functions including mission planning, daily operational briefings and flight operations services.

Safety, Compliance & Quality

• Promote a strong safety culture and ensure compliance with all relevant aviation, safety and quality standards.
• Manage operational risks and support incident, safety and near‑miss reporting processes.
• Support aviation emergency response activities in accordance with established procedures.
• Ensure team processes comply with quality management systems and regulatory requirements.

Stakeholder Management

• Build strong relationships with instructors, operational teams, service providers and external stakeholders.
• Act as a key point of contact for training management and scheduling systems.
• Lead daily planning coordination with operational partners to validate future training programmes.
• Resolve operational challenges and communicate effectively with stakeholders at all levels.
• Drive process improvements to enhance efficiency, productivity and operational performance.
• Monitor training delivery, resource utilisation and operational metrics.
• Maintain accurate reporting relating to trainee progress, scheduling changes and service performance.
• Identify opportunities to reduce costs, improve sustainability and maximise operational effectiveness.

Requirements

Skills & Experience

• Significant experience in complex planning and scheduling within a dynamic operational environment.
• Proven ability to analyse large volumes of information and make sound decisions under pressure.
• Experience supporting aviation operations within either military or civilian aviation environments.
• Strong problem‑solving capability and ability to manage competing priorities.
• Experience leading or supervising teams.
• Excellent stakeholder management and communication skills.
• Strong IT literacy, including experience using complex information management systems and Microsoft Office applications.
• Experience within a flying training environment.
• Knowledge of training management and scheduling systems.
• Familiarity with safety‑critical operational environments.
• Experience chairing planning meetings and presenting operational decisions to stakeholders.
• Understanding of quality management systems and aviation compliance requirements.

What Success Looks Like

The successful candidate will demonstrate:

• High‑quality, accurate and efficient scheduling and operational support.
• Strong leadership and positive team engagement.
• Effective management of operational risk and safety considerations.
• Continuous improvement of processes and productivity.
• Excellent stakeholder relationships and customer service standards.
• Calm and decisive leadership in a dynamic, fast‑paced environment.

Candidate Profile

You will be:

• A confident people leader who motivates and develops others.
• Resilient, calm and composed under pressure.
• Commercially aware with a focus on operational performance.
• Highly organised with exceptional attention to detail.
• Comfortable making critical decisions in fast‑moving environments.
• Committed to safety, quality and continuous improvement.

Benefits

Competitive salary and package; negotiable for the right experience. Benefits include enhanced holiday allowance, pension, healthcare, EV car scheme, cycle to work schemes, EAP etc.