Lead AI/ML Software Engineer, Cloud Microservices

Testing Site - JPMC; Greater London; On-site; GBP 90,000 - 140,000; Full time

Job summary

JPMorgan Chase leads digital banking innovation and is shaping the future of financial services with AI/ML. As Lead Software Engineer in the International Consumer Bank MLOps team, you will design, build, and deploy scalable AI/ML solutions that empower data scientists and product teams to deliver secure, customer-focused systems.

You will collaborate across engineering and product disciplines to translate business initiatives into robust services, ensuring high reliability, security, and

Qualifications

• Formal training or certification on software engineering concepts.
• Recent hands-on experience as a back-end software engineer, especially with customer-facing, LLM-powered microservices.
• Proficiency in Java and Python programming languages.
• Experience designing and implementing effective tests (unit, component, integration, end-to-end, performance).
• Excellent written and verbal communication skills in English.
• Familiarity with advanced AI/ML concepts and protocols, such as Retrieval-Augmented Generation, agentic system architectures, and Model Context Protocol.
• Strong interest in building generative AI applications and tooling.
• Experience with cloud technologies, distributed systems, RESTful APIs, and web technologies.
• Understanding of event-based architecture, data streaming, and messaging frameworks.
• Proficiency in operating, supporting, and securing mission-critical software applications.
• Understanding of various data stores (relational, non-relational, vector).
• Ability to mentor team members on coding practices, design principles, and implementation patterns.
• Ability to manage stakeholders and prioritize deliverables across multiple work streams.

Responsibilities

• Deliver end-to-end cloud-native microservices and data pipelines using modern technologies and best practices.
• Structure software for clarity, testability, and ease of evolution.
• Build scalable solutions that avoid single points of failure.
• Develop secure code to protect customers and the organization.
• Investigate and resolve issues promptly to prevent recurrence.
• Ensure zero-downtime releases for end-users.
• Monitor model and system performance, identifying and solving problems effectively.
• Build reliable, easy-to-operate systems.
• Continuously update and upgrade technologies and patterns.
• Maintain and improve deployed AI/ML models and microservices throughout the software development lifecycle, including production and incident management.
• Ensure compliance and security in AI/ML solution deployment and operation.

Skills

Java

Python

LLM microservices

Cloud technologies

RESTful APIs

Data streaming

Mentoring

Stakeholder management

English communication

Distributed systems

Education

Bachelor's degree in Computer Science

Tools

MLflow

SageMaker

Databricks

BentoML

Arize

AWS

Job description

JPMorgan Chase leads digital banking innovation and is shaping the future of financial services with AI/ML. As Lead Software Engineer in the International Consumer Bank MLOps team, you will design, build, and deploy scalable AI/ML solutions that empower data scientists and product teams to deliver secure, customer-focused systems.

You will collaborate across engineering and product disciplines to translate business initiatives into robust services, ensuring high reliability, security, and