Lead Account Technical Strategist

TN United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Lead Account Technical Strategist to guide customer journeys and enhance technology adoption. This pivotal role involves developing strategic partnerships, providing technical insights, and delivering tailored solutions for large enterprises. The ideal candidate will possess strong project management skills and a deep understanding of Citrix technologies, ensuring effective collaboration across teams. Join a forward-thinking company that values innovation and empowers its employees to shape the future of work. If you are passionate about technology and eager to make a difference, this is the opportunity for you.

Qualifications

• 5+ years in Sales Engineering or Consulting with enterprise customers.
• Strong understanding of Citrix technologies and business processes.

Responsibilities

• Develop strategic partnerships and provide technical thought leadership.
• Deliver a strategic customer technology roadmap and manage technical evaluations.

Skills

Sales Engineering

Project Management

Strategic Thinking

Technical Presentation

Citrix Technologies

Business Process Understanding

Education

Bachelor’s Degree

Tools

Microsoft Azure

Google Cloud Platform

AWS

Job description

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Lead Account Technical Strategist, London

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Client:

Cloud Software Group

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6ecd36ce311e

Job Views:

7

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

About Account Technical Strategist

The Account Technical Strategist (ATS) is a leader and trusted advisor, guiding the end-to-end customer journey and is responsible for strategic technical engagement with our customers’ business and IT decision makers. A pivotal role in ensuring both Cloud Software Group's and our customers success, the ATS will develop a technology roadmap to achieve their customers' business and IT goals, identify opportunities to support value creation, and provide technical expertise to support sales execution. The ATS will seek to forge new & innovative workspace technology solutions that can be implemented and adopted to solve complex business problems for some of the largest organizations in the world.

Primary Duties & Responsibilities

Develop strategic partnerships and build trusted relationships with customers, technical stakeholders, and decision makers

Provide technical thought leadership and insights of Citrix products, workspace industry trends, and their relevance to our customers

Understand your assigned accounts current use cases, pain-points and opportunities and the value the solution brings to their business

Consistently contributes to the broader team’s technical mindshare

Serve as an external spokesperson and evangelist for CSG’s vision and associated technologies.

Assist with overcoming technical and competitive objections and accelerates the technical evaluation component of the sales cycle by

Maintains solid understanding of competitive technologies and how to position to “win”

Conducting demonstrations and technical presentations with focus on Citrix products, remotely or at customer locationsCSG facilities

Support complex, multi-product proof of concept solutions for customer evaluations

Accountable for driving the adoption and consumption of CSG products by working with internal stakeholders

Formalize and deliver a strategic customer technology roadmap that identifies customers’ needs and requirements that can be translated into actionable opportunity proposals, operational requirements, high-level designs, and customer success plans

Provide regular and efficient updates on assigned accounts to Sales & ATS management

Orchestrate and coordinate the wider technical teams where appropriate to control and deliver the best customer outcomes

Experience & Skills

Strong understanding of business processes and their implementation into enterprise applications

Excellent strategic thinking talents required, to lead and drive long-term customer journeys

Strong project management skills, to ensure structured collaboration across a virtual team

Possesses a high level of specialized sales and product solution knowledge

Profound understanding of Citrix’s technologies and competitive domains. Comprehensive expertise of the following solutions is required:

DaaS / VDI

Applications Delivery (traditional / web / SaaS)

Enterprise Mobility Management

Solid understanding of supporting technologies such as Microsoft Azure, Microsoft Azure Active Directory, Google Cloud Platform, AWS, and HCI solutions

Role Requirements

Bachelor’s degree or equivalent experience required

5+ years of Sales Engineering or Consulting experience in high-tech / indirect sales with a record of success in driving workplace technology adoption in large enterprise customers

Ability to work in and successfully navigate complex and matrixed organizations

Excellent oral and written communications skills, as well as excellent presentation skill

Physical Demands / Work Environment

Ability to travel within assigned territory approximately 40% of the time

About Us:

Cloud Software Group is one of the world’s largest cloud solution providers, serving more than million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at - or email us at for assistance.