Lead a High-Volume Café Team — Store Manager

Coffi Lab Ltd; Cardiff; On-site; GBP 26,000 - 34,000; Full time

Job summary

Coffi Lab Ltd in Cardiff is seeking a Store Manager to lead a busy, high-volume outlet. You will drive targets, uphold Coffi Lab standards and support the team to deliver exceptional service.

You will manage opening and closing duties, model outstanding customer experience and ensure all processes and documentation are kept up to date, while coaching staff to reach training and development goals in a fast-paced environment.

Qualifications

• Experience within a high-volume retail, hospitality or restaurant environment is desirable but not essential.
• Dependable team player.
• Leadership ability.
• Effective and efficient communication skills.
• Strong multi-tasking skills.
• Ability to problem-solve.
• Enjoy working in a busy environment.
• Friendly, approachable and fun attitude to work.

Responsibilities

• Taking responsibility for opening and closing your store as required.
• Leading by example to deliver an outstanding customer experience.
• Following all operational processes, keeping all relevant documentation up to date.
• Delivering ongoing training & development to team members as needed.

Skills

Leadership

Teamwork

Communication

Multi-tasking

Problem solving

Customer experience

Attention to detail

Job description

Coffi Lab Ltd in Cardiff is seeking a Store Manager to lead a busy, high-volume outlet. You will drive targets, uphold Coffi Lab standards and support the team to deliver exceptional service.

You will manage opening and closing duties, model outstanding customer experience and ensure all processes and documentation are kept up to date, while coaching staff to reach training and development goals in a fast-paced environment.