Launch Front of House Lead at New Ramen Spot

Maki & Ramen; Greater London; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Discounted or free food

Store discount

Job summary

Maki & Ramen is opening a new Lakeside location and seeks an experienced Front of House lead to manage the guest experience during launch. You will welcome guests, manage seating and reservations, take orders, and ensure smooth service across dining and bar areas.

The role offers a competitive rate (£12.71–£13.00 per hour, excluding tips) with opportunities to shape the guest journey and contribute to a vibrant, expanding team in a dynamic hospitality brand.

Qualifications

• Experience in hospitality or front-of-house roles.
• Excellent communication and guest service skills.
• Ability to multitask and stay calm under pressure.
• Basic math and POS system knowledge.
• Flexible to work varied shifts, including nights and weekends.
• Minimum 1 year hospitality experience preferred.

Responsibilities

• Greet and seat guests warmly.
• Manage reservations and waitlists.
• Take orders and relay to kitchen/bar.
• Serve food and beverages promptly.
• Handle payments and transactions.
• Maintain cleanliness and presentation of dining area.
• Resolve guest concerns quickly and courteously.

Skills

Strong communication

People skills

Multitasking

Calm under pressure

POS knowledge

Attention to detail

Hospitality experience

Flexible shifts

Job description

Maki & Ramen is opening a new Lakeside location and seeks an experienced Front of House lead to manage the guest experience during launch. You will welcome guests, manage seating and reservations, take orders, and ensure smooth service across dining and bar areas.

The role offers a competitive rate (£12.71–£13.00 per hour, excluding tips) with opportunities to shape the guest journey and contribute to a vibrant, expanding team in a dynamic hospitality brand.