Later Living Manager (Housing Support with Meals)

Trust Housing Association Limited; Dumfries; On-site; GBP 30,000 - 41,000; Full time

Job summary

Trust Housing Association Limited in Dumfries is seeking a Later Living Manager (Housing Support with Meals) to oversee day-to-day housing support in a development where meals are provided. You will focus on customer wellbeing and a safe, welcoming environment, with line management of cooks and catering colleagues.

The role requires experience in supported housing or care, strong communication, ability to prioritize, and digital confidence to use online systems.

Qualifications

• Experience in supported housing, housing support, care, community services or a similar customer-focused environment.
• Ability to support and motivate a team, communicate warmly and professionally, and manage competing priorities.
• Digital confidence to use online systems, emails and digital records.

Responsibilities

• Oversee housing support and customer wellbeing in a Later Living development with meals service.
• Line manage cooks and catering colleagues delivering the meals service.
• Maintain accurate service records and liaise with families or external partners.

Skills

Housing support

Team management

Customer service

Digital literacy

Communication

Job description

Later Living Manager (Housing Support with Meals)

Creating Communities Where People Thrive

Why Join Trust?

At Trust, we help people live independently, safely and with dignity. As part of our supportive, values-led team, you’ll make a positive difference to older people across Scotland every day. We offer competitive pay above the minimum wage, aligned with Living Wage rates, generous annual leave and pension contributions. You’ll also receive wellbeing support, paid training and development, and, where applicable, role‑specific benefits such as uniform, SVQ support, paid SSSC membership and a paid PVG Disclosure check.

About the Role

As a Later Living Manager (Housing Support with Meals), you will manage the day‑to‑day delivery of housing support within a Later Living development where a meals service is available.

Your main focus will be housing support, customer wellbeing and creating a safe, welcoming and well‑managed development. You will also line manage cooks and catering colleagues, who are responsible for preparing and delivering the meals service.

A Typical Day Might Include

A typical day might include supporting colleagues, overseeing customer support plans, responding to customer needs, promoting independence and community connection, supporting catering colleagues where meals are provided, liaising with families or external partners and maintaining accurate service records.

About You

We’re looking for someone with experience in supported housing, housing support, care, community services or a similar customer‑focused environment.

You’ll be able to support and motivate a team, communicate warmly and professionally, manage competing priorities and support customers to feel safe, included and able to live well.

Digital confidence is also important, including the ability to use online systems, emails and digital records as part of your day‑to‑day work.

Managing a Development with a Meals Service

In this role, "with meals" describes the development setting. Your main focus will be housing support, customer wellbeing, employee support and community life, with line management responsibility for cooks and catering colleagues.

Vacancy Summary

This role is based at Parkhead Court, Dumfries, Dumfries & Galloway DG1 3JF.

Hours: 39 hours, over 5 days per week

Salary: £17.58 per hour, £35,644 per annum

Contract type: Permanent / Full-time

Important Information

Trust is committed to fair, inclusive and values‑led recruitment. Applicants must already have the right to work in the UK, as we cannot provide sponsorship for this role. This role requires PVG Scheme membership and/or an appropriate Disclosure check, and any offer will be subject to satisfactory pre‑employment checks.

Trust Housing Association is a Registered Scottish Charity - SC(phone number removed)