Landlord Liaison Officer

ESPO Trading Limited; East Midlands; Hybrid; GBP 34,000 - 37,000; Full time

Job summary

Nottingham City Council is seeking a Social Lettings Officer to enhance access to private sector housing and prevent homelessness through early intervention. You will work with landlords, letting agencies and portfolio holders to develop, implement and monitor strategies supporting people facing housing challenges.

You will inspect properties, identify hazards and disrepair, and make remedial recommendations while ensuring high-quality customer service and collaboration with stakeholders.

Qualifications

• Experienced in working with landlords, letting agencies and portfolio holders
• Good operational working knowledge of housing legislation in both the public and private sector
• Good written and verbal presentation skills, including the ability to write letters and produce reports
• The ability to visit and inspect properties to identify issues relating to hazards, safety standards and disrepair; making recommendations of remedial action to be taken
• Commitment to providing a high quality customer focussed service

Responsibilities

• Enhance accessibility to private sector housing options and play a pivotal role in preventing homelessness
• Develop and implement strategies to improve housing options and ensure access to safe, sustainable accommodation
• Collaborate with stakeholders to deliver early intervention and support for housing challenges
• Support the team in delivering a high-quality, customer-focused service to the community

Skills

Landlord liaison

Letting agencies

Portfolio management

Housing legislation

Reporting & letters

Property inspection

Customer service

Job description

Contract Type: Secondment until April 2028

Working Hours: 37 hours per week

Worker Type: Hybrid

Salary: £33,673 - £36,581 per annum (pro rata for part-time)

Location: Loxley House, Station Street, Nottingham, NG2 3NG

We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more...

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you – people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

• You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

As a Social Lettings Officer, your primary objectives will be to enhance accessibility to private sector housing options and play a pivotal role in preventing homelessness. You will be at the forefront of early intervention efforts, offering crucial support to individuals and families facing housing challenges. Your dedication to fostering sustainable housing solutions will make a lasting impact on the well-being of our community.

In this dynamic role, you will work collaboratively with various stakeholders. Your responsibilities will extend to developing and implementing strategies to improve housing options, ensuring that everyone in our community has access to safe and sustainable accommodation.

If you are committed to making a positive difference in housing accessibility and homelessness prevention, we invite you to join our team. Join us in creating a community where safe and sustainable housing is a reality for all. Focus on improving access to private sector housing options and preventing homelessness through early intervention and support.

About You

Key priorities for the postholder will include;

• Experienced in working with landlords, letting agencies and portfolio holders
• Good operational working knowledge of housing legislation in both the public and private sector
• Good written and verbal presentation skills, including the ability to write letters and produce reports
• The ability to visit and inspect properties to identify issues relating to hazards, safety standards and disrepair; making recommendations of remedial action to be taken
• Commitment to providing a high quality customer focussed service

A DBS enhanced check for a regulated activity is required for this post.

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries, please contact Rebecca McGill, Private Rented Housing Manager, [e-mail]

Closing Date: 25th October 2026

Please note there may be occasions where we close the advert before the closing date.

Interviews will be held: TBC

By applying to this job, you agree to our Terms & Conditions.