Accommodation and Supported Housing Advisor

Nottingham City Council; East Midlands; On-site; GBP 28,000 - 29,000; Full time

Benefits offered by this job

Hybrid working

Generous pension

Job summary

Nottingham City Council is seeking a Housing Advisor to provide housing advice and prevent homelessness, supporting the allocation of temporary and supported accommodation at Loxley House, Nottingham.

The role involves intervening on behalf of people facing homelessness, advocating to prevent homelessness, and maintaining accurate data records while using IT systems like Word, Excel and PowerPoint. A DBS check is required.

Qualifications

• Practical knowledge of IT systems and MS Office to produce documents.
• Ability to communicate complex issues face-to-face with tact and customer care.
• Understanding homelessness and the Housing Act 1996 to assess duties.
• Safeguarding knowledge.

Responsibilities

• Provide housing advice and assistance to prevent homelessness.
• Assist in allocation and management of temporary and supported accommodation.
• Intervene on behalf of people facing homelessness and advocate to prevent it.
• Maintain accurate data records for accommodation resources.

Skills

IT systems knowledge

Customer service

Communication skills

Housing Act knowledge

Safeguarding

Tools

Microsoft Office

Job description

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: Onsite Worker

Salary: Starting Salary is £27,709 (Level one) rising to £28,608 (Level three) per annum (pro rata for part-time)

Location:Loxley House, Station Street, Nottingham, NG2 3NG

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

Promoting the Council's vision, values, aims, objectives, and priorities actively and effectively, putting our citizens first through the delivery of best value services, the post holder is responsible for providing housing advice and assistance, helping prevent homelessness and assisting in the allocation and management of temporary and supported accommodation used by homeless citizens and those in housing need. This will include:

• Intervening on behalf of people facing homelessness
• Advocating to prevent homelessness occurring
• Administrating accommodation resources and keeping data records accurate
• Assisting inquiries under the Housing Act 1996 VII (as amended)

About You:

The ideal candidate will have:

• Practical knowledge of IT Systems including a variety of software packages including Word, Excel and PowerPoint to produce documents and the aptitude to learn new systems as requiredA commitment to providing a high quality customer focussed service
• An ability to communicate complex issues on a face to face basis demonstrating tact, diplomacy, sensitivity and customer care
• An understanding of homelessness and the Housing Act 1996, in order to investigate possible duties owed to citizens
• General knowledge of safeguarding

This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English is an essential requirement for the role. A DBS enhanced check for a regulated activity is required for this post.

This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, is an essential requirement for the role.

-A DBS enhanced check for a regulated activity is required for this post

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional informationfor applicants page.

For informal enquiriesplease contact Liana Burrell, Temporary and Supported Accommodation Manager on [e-mail].

Closing Date: 1st November 2026

Interviews will be held:TBC