Labour Planning Manager – Flexible, Newcastle (FTC)

Greggs; Newcastle upon Tyne; On-site; GBP 60,000 - 75,000; Full time

Benefits offered by this job

Management Bonus Scheme (up to 12.5%)

Pension scheme with matching employer

Colleague discount, up to 50%

Profit share - 10% of profits

25 days annual leave + floating day

Colleague share plans (discounted Greg

Private Medical Insurance

Income Protection

Death in service 4x salary

Wellbeing app access

Employee Assistance Programme

Savings and discounts

Job summary

Greggs in Newcastle upon Tyne is seeking a Labour Planning Manager on a 9-month fixed term contract. You will own the WFM configuration, forecasting accuracy, and labour model design to support store operations.

You'll lead seasonal planning, work with IT and third-party partners, and ensure compliance with UK working time regulations while delivering robust schedules and cost guidance. This role offers strong benefits and career development within a market-leading retail business.

Qualifications

• Experience with WFM systems such as UKG Pro WFM, Dimensions or Kronos.
• Understanding forecasting techniques, labour measurement and models.
• Knowledge of timekeeping, pay rules, scheduling and UK working time rules.
• Strong Excel skills and numerical analysis.
• Experience testing system changes and managing change control.
• Excellent communication with stakeholders at all levels.
• Ability to work independently during coverage periods.

Responsibilities

• Take overall accountability for WFM system configuration and forecasting.
• Maintain pay codes, scheduling rules, and labour cost drivers.
• Ensure governance via change control and secure system access.
• Collaborate with IT and third-party partners to test functionality.
• Produce accurate forecasts and schedules aligned to shop types.
• Lead seasonal planning and Christmas/New Year forecasts.
• Support training and adoption of new functionality.

Skills

WFM systems

Forecasting techniques

Timekeeping rules

Excel skills

Change management

Communication skills

Independent work

Tools

UKG Pro WFM

Dimensions

Kronos

Power BI

SQL

Boomi

Job description

Greggs in Newcastle upon Tyne is seeking a Labour Planning Manager on a 9-month fixed term contract. You will own the WFM configuration, forecasting accuracy, and labour model design to support store operations.

You'll lead seasonal planning, work with IT and third-party partners, and ensure compliance with UK working time regulations while delivering robust schedules and cost guidance. This role offers strong benefits and career development within a market-leading retail business.