Lab Operation Site Manager

JR United Kingdom; Harlow; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading life sciences company in Harlow is seeking an experienced professional for technical support and project management. The ideal candidate holds an MS Degree in Biological or Life Sciences, has at least 2 years of lab management experience, and excels in customer orientation. This role offers a competitive salary and opportunities for career development.

Benefits

Attractive salary package

Fringe benefits

Opportunities for career development

Qualifications

• Minimum 2 years of lab management experience, with a customer-facing role.
• Experience in the molecular breeding industry is a plus.
• Resilient, self-motivated, and adept at managing multiple priorities.

Responsibilities

• Provide technical support through visits, training, calls, and conferences.
• Deliver projects that meet customer specifications and timelines.
• Supervise project progress and keep stakeholders informed.
• Engage with lab tasks as needed and manage external resources.

Skills

Customer orientation

Leadership

Communication skills

Organizational skills

Self-motivated

Team collaboration

Education

MS Degree or higher in Biological or Life Sciences

Job description

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Customer Service Management:

- Provide technical support through visits, training, calls, and conferences.

- Regularly update internal stakeholders and maintain efficient communication with customers.

Project Management:

- Deliver projects that meet customer specifications and timelines, focusing on stability, performance, cost, safety, and regulatory requirements.

- Supervise project progress and keep stakeholders informed.

- Prioritize opportunities and allocate resources effectively.

- Engage with lab tasks as needed and manage external resources critical to project delivery.

- Ensure proper data recording and contribute to the cloud database.

Qualifications:

- MS Degree or higher in Biological or Life Sciences preferred.

- Minimum 2 years of lab management experience, with a customer-facing role.

- Experience in the molecular breeding industry is a plus.

- Strong customer orientation with high proactivity.

- Resilient, self-motivated, and adept at managing multiple priorities.

- Leadership skills with a collaborative team spirit.

- Excellent organizational, communication, and presentation skills.

Compensation

- We will offer an attractive salary package, fringe benefits and opportunities for career development.