Lab Diagnostics Field Service Engineer

Planet Pharma; Oxford; On-site; GBP 42,000 - 54,000; Full time

Job summary

Planet Pharma is seeking a Field Service Engineer to install, commission, maintain and repair complex laboratory diagnostic systems at customer sites across Oxfordshire and surrounding regions. This permanent role involves hands-on service across multiple locations.

You will work with integrated IT and networked equipment, demonstrate strong fault-finding across electromechanical systems, and hold a full UK driving licence to travel between sites.

Qualifications

• Electrical or Electronic Engineering qualification required.
• Strong fault-finding and diagnostic experience across electromechanical, electronic or automated systems.
• Experience with integrated IT and network-connected equipment.
• Full UK driving licence.

Responsibilities

• Install, commission and validate laboratory instrumentation to agreed specifications and timescales.
• Carry out preventative maintenance activities in line with service schedules and quality standards.
• Diagnose and resolve hardware, software, and network-related faults.
• Perform corrective maintenance and repair activities while maintaining full compliance with company and manufacturer procedures.
• Support equipment relocations, upgrades and instrument qualification activities (IQ/OQ).
• Produce accurate and timely service documentation using electronic reporting systems.
• Maintain service stock, spare parts and company assets effectively.

Skills

Fault-finding

Diagnostic experience

Electromechanical systems

IT & networks

Driving licence

Education

Electrical or Electronic Engineering qualification

Job description

Planet Pharma is seeking a Field Service Engineer to install, commission, maintain and repair complex laboratory diagnostic systems at customer sites across Oxfordshire and surrounding regions. This permanent role involves hands-on service across multiple locations.

You will work with integrated IT and networked equipment, demonstrate strong fault-finding across electromechanical systems, and hold a full UK driving licence to travel between sites.