L2 Integration Support 2026

Mobile Technologies; Wrexham; Remote; GBP 42,000 - 56,000; Full time

Job summary

Mobile-Technologies is seeking an L2 Integration Support Engineer to join a globally distributed team. The role involves integrating products with customer systems, deploying across environments including production, and providing technical support for applications.

The candidate should be proficient in UNIX/Linux, databases (Oracle/Postgres), and cloud infrastructure (AWS/Azure), with CI/CD experience and automation scripting. Prior telecom solutions exposure is a plus.

Qualifications

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Responsibilities

• Integrate Mobile-Technologies products with customer systems and third parties
• Deploy in multiple environments including production servers
• Provide technical support and manage tickets; report and track resolutions
• Proactively identify improvements and collaborate with dev/test teams
• Contribute to automation and CI/CD based deployments
• Conduct system configurations for security, performance, and availability
• Assist with acceptance testing and customer liaison
• Maintain reports on applications and issues

Skills

UNIX/Linux

Databases (Oracle/Postgres)

Systems/Network administration

Cloud infrastructure (AWS, Azure)

CI/CD practices

Back-end deployment

Automation scripts

24/7 support readiness

Tools

AWS

Azure

Job description

About the job L2 Integration Support 2026

We are looking for Integration & Support Engineer-Level2 to come and join us. With offices in Bangkok, Dubai, Lagos and people working remotely from around the world, you will be part of a multi-skilled team responsible of projects and change requests delivery.

Job Responsibilities

• Integrate Mobile-Technologies products with our customers system and other third parties.
• Perform deployments in various environments including production servers.
• Provide technical support to application and manage tickets. Report, track and ensure support calls resolution.
• Pro-actively look for improvements: new technologies implementation, process enhancement. Collaborate with development and test teams on issues and feedback on improvement.

Job Requirements

• Have strong knowledge in system (UNIX/LINUX), database (Oracle/Postgres preferably), systems/network administration and support
• Be fairly knowledgeable about cloud infrastructure (AWS, Azure etc) and CI/CD practices
• Can setup and configure back-end environment for application deployment both on on-site hardware and in Cloud.
• Can prepare and verify installation packages and deploy applications at client sites including internal test sites and development sites.
• Can conduct system configuration for security, performance and availability.
• Can perform system integration tests and liaise with customer to conduct acceptance test.
• Can implement automation tools and scripts. Also help team to build and utilize automated deployments through CI/CD practices.
• Can identify, investigate, analyze and resolve support issues in a timely manner.
• Can participate in hotline shift program (extra remuneration provided) to ensure 24/7 support.
• Can generate reports on application and issues.
• Good communication skills in English
• Fast learner and ability to quickly find solution. Must be service oriented.
• Experience in telecom solutions

Looking for a change with a difference? Consider Mobile-Technologies for something new!