L1.5/L2 Desktop Engineer – VIP & VDI Specialist (Onsite)

Ampstek; Saint Helier; On-site; GBP 32,000 - 52,000; Full time

Job summary

Ampstek is seeking a hands-on L1.5/L2 Desktop Engineer in St Helier, Jersey, on-site. The role spans frontline service desk support, hardware/software deployment, VDI support, and executive VIP assistance.

You will build, image, and provision Windows 11 devices, manage deployment via Intune, Autopilot, and SCCM, and support meeting room technology and mobile devices. Travel to other Jersey sites may be required.

Qualifications

• Must have strong knowledge of Windows OS.

Responsibilities

• Resolve and escalate complex incidents via ServiceNow or similar ITSM.

Skills

Windows OS

Desktop Support

ITIL

Analytical skills

Communication

Attention to detail

Team collaboration

Travel willingness

Tools

Intune

Autopilot

SCCM

VDI

Teams Rooms

Job description

Ampstek is seeking a hands-on L1.5/L2 Desktop Engineer in St Helier, Jersey, on-site. The role spans frontline service desk support, hardware/software deployment, VDI support, and executive VIP assistance.

You will build, image, and provision Windows 11 devices, manage deployment via Intune, Autopilot, and SCCM, and support meeting room technology and mobile devices. Travel to other Jersey sites may be required.