Knowledge and Development Manager

UK Regulators' Network; Birmingham; Hybrid; GBP 55,000 - 90,000; Full time

Job summary

Solicitors Regulation Authority in Birmingham is seeking a Knowledge and Development Manager. The role sits at the heart of how we develop our people and enhance service delivery. You will create frameworks, tools and development programmes to drive learning and high performance across the organisation.

You’ll lead continuous improvement, oversee knowledge management, training and quality assurance, and foster a culture of learning while supporting colleagues’ growth and careers.

Responsibilities

• Continuous Improvement
• Training and Development
• Knowledge Management
• Quality Assurance

Job description

Solicitors Regulation Authority
Solicitors Regulation Authority, https://www.sra.org.uk/sra/jobs/careers/
Requirements of the role
This is an exciting opportunity to join our Client Protection (CP) Department. The Knowledge and Development Manager sits at the heart of how we develop our people and enhance the service we provide. Bringing together continuous improvement, colleague development, knowledge management and quality assurance, this influential role will help build efficient, consistent ways of working and foster a strong culture of learning and high performance.
You’ll play a highly visible role at the heart of our operation, driving continuous improvement and maintaining high performance standards. You’ll create the frameworks, tools, and development programmes that enable teams to deliver excellent outcomes while helping colleagues grow their skills and careers.

Key Responsibilities Include

• Continuous Improvement
• Training and Development
• Knowledge Management
• Quality Assurance

Location

Birmingham

Contract type

Full time, Permanent

Profession

Audit, Corporate, Digital, Finance, HR, Legal, Manager, Project manager, Quality Assurance, Regulation, Risk

Working pattern

Flexible working, Hybrid

Closing Date

27/10/2026