Knowledge and Development Manager

UKRN; Birmingham; On-site; GBP 60,000 - 85,000; Full time

Job summary

UKRN is hiring a Knowledge and Development Manager for the Client Protection Department to shape how we develop our people, enhance service delivery and sustain a high-performance learning culture.

You will create frameworks, tools and development programmes that empower teams to achieve excellent outcomes and help colleagues grow their skills and careers, while upholding rigorous quality and continuous improvement standards.

Job description

This is an exciting opportunity to join our Client Protection (CP) Department. The Knowledge and Development Manager sits at the heart of how we develop our people and enhance the service we provide. Bringing together continuous improvement, colleague development, knowledge management and quality assurance, this influential role will help build efficient, consistent ways of working and foster a strong culture of learning and high performance.

You’ll play a highly visible role at the heart of our operation, driving continuous improvement and maintaining high performance standards. You’ll create the frameworks, tools, and development programmes that enable teams to deliver excellent outcomes while helping colleagues grow their skills and careers.

Audit, Corporate, Digital, Finance, HR, Legal, Manager, Project manager, Quality Assurance, Regulation, Risk