Kitchen Server

NoMad Hotel; City of Westminster; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Refer a Friend

Employee discount

Pension scheme

Family meal on duty

Training and progression

Birthday off

Job summary

NoMad London is seeking Kitchen Servers who connect the kitchen and dining room, ensuring seamless service and a deep understanding of the menu. You will learn about the philosophy of the NoMad cuisine, seasonality, and ingredient origins while maintaining high standards across all outlets.

As part of a growing team, you will receive comprehensive training and opportunities for progression, while enjoying benefits such as staff meals and generous discounts.

Qualifications

• Kitchen Servers must have knowledge of ingredients, preparations and allergens.
• Able to relay information between dining room and kitchen clearly and efficiently.
• Understand open-handed service and uphold NoMad values.

Responsibilities

• Maintain food knowledge of ingredients, preparations, allergens and modifications for dishes.
• Communicate open-handed service and proper dish positioning to meet service standards.
• Set up kitchen pass, stock stations, and assist in polishing and maintaining tableware.
• Explain dishes and discuss traffic patterns, section plans and team on site.

Job description

THE NOMAD WAY

Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us.

Welcome to NoMad London

OVERVIEW OF ROLE

Kitchen Servers have a comprehensive understanding of the technical relationship between kitchen and dining room, food delivery etiquette and dining room traffic patterns, Kitchen Servers (KS) are the eyes and ears of the kitchen and can relay information from the dining room to the kitchen efficiently and clearly. They are eager to learn more about the philosophy of The NoMad menu and cuisine in general, seasonality and the origins of techniques and ingredients.

Kitchen Servers are responsible for maintaining the same level of food knowledge amongst themselves throughout all the outlets, knowing all ingredients, preparations, allergens and possible modifications for all dishes produced in the kitchen.

WHAT WE OFFER

• £750 Refer a Friend Scheme
• 50% Employee discount in F&B outlets
• Pension Scheme
• Complimentary family meal and quality coffee/hot drinks whilst on duty
• Growing team with great training and progression opportunity
• Straight shifts (no splits)
• Paid break and annual leave
• Good work/life balance
• Hotel discount
• Hilton discount
• Your birthday off (paid) after one year of service
• Great hotel discounts in all Hilton properties
• Private Health Care
• Guest Experience Stay
• Wagestream
• £20 Uber ride when finishing after 1am.

EXPECTATIONS

Kitchen Servers are expected to:

• Be professional at all the times
• Be a positive ambassador of The NoMad throughout your professional career with us.
• Always adhere to company policies and procedures, including but not exclusive of; H&S policies, HR policies; employee handbook.
• To role model The NoMad values, and bringing them to life through each and every interaction.

MAIN DUTIES & RESPONSIBILITIES

The main responsibilities of the Kitchen Server are summarised below, the list is not exhaustive:

• Kitchen Servers are responsible for maintaining the same level of food knowledge as the Waiters, knowing all ingredients, preparations, allergens and possible modifications for all dishes produced in the kitchen, as well as having a basic knowledge of our hotel history, interiors, and kitchen purveyors.
• They must also fully understand and communicate open-handed service as well as correct positioning of dishes to meet our service standards.
• Kitchen Servers set up the kitchen pass for service, ensuring all stations are well stocked and all tools are available. They are great multitaskers ensuring both kitchen & floor teams are stocked with glassware, cutlery & crockery needed to execute service, assisting in polishing to a high standard and any reasonable tasks as directed by the business needs.
• Kitchen Servers must be able to explain and discuss all food dishes available as well as have a full understanding of traffic patterns, position numbers, section plans and the team on site.

Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted.