Kitchen Porter Supervisor

Fairmont; Knutsford; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Hotel discounts

Colleague restaurant

Training & development

Pension

28 days holiday

Staff rates

Job summary

Fairmont Cheshire in Knutsford, England is seeking a proactive Porter Lead to work alongside the porter team during shifts and ensure tasks are completed to the highest standard.

You will delegate daily duties, provide coaching, conduct pre-shift briefings, monitor performance, and ensure COSHH, hygiene, and fire safety compliance. The role offers training, a competitive salary, pension, 28 days holiday, and staff discounts across Fairmont and Accor properties.

Qualifications

• 1-3 years’ experience in the Hospitality Industry
• Intermediate communication skills, both written & verbal
• Able to work well under pressure in fast-paced and changing environment
• Proven organizational skills, work well on their own, able to set and meet deadlines with quality results
• Willing to work on rotating shifts including weekends and public holidays
• A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization

Responsibilities

• Lead by example, working alongside the porter team during shifts
• Delegate daily duties and ensure tasks are completed to the required standard
• Provide guidance, coaching, and on‑the‑job training to new and existing porters
• Conduct pre‑shift briefings when required and maintain clear communication
• Monitor porter performance and report any concerns to management
• Comply with Health and Safety at Work regulations, including COSHH and Manual Handling
• Maintain high standards of personal hygiene and grooming
• Assist in preparing and distributing operating equipment for functions, inventories, and other requirements
• Oversee cleaning and dishwashing operations during service
• Ensure back-of-house areas remain clean, safe, and well‑organised
• Support stock rotation (FIFO), chemical checks, and delivery storage
• Ensure waste segregation and recycling standards are followed
• Cover porter tasks during staff shortages or peak service times
• Ensure porters follow COSHH guidelines and use chemicals correctly
• Check PPE usage and report shortages or damaged items
• Monitor compliance with hygiene, food safety, and fire safety standards
• Report hazards, accidents, or equipment faults immediately to managers
• Ensure daily and weekly cleaning checklists are completed, signed off, and properly filed

Skills

Communication

Under pressure

Organizational skills

Team leadership

Tools

Microsoft Office

Job description

Job Description

• Lead by example, working alongside the porter team during shifts
• Delegate daily duties and ensure tasks are completed to the required standard
• Provide guidance, coaching, and on‑the‑job training to new and existing porters
• Conduct pre‑shift briefings when required and maintain clear communication
• Monitor porter performance and report any concerns to management
• Comply with all Health and Safety at Work regulations, including COSHH and Manual Handling, and attend all required training sessions
• Maintain consistently high standards of personal hygiene and grooming
• Assist in preparing and distributing operating equipment for functions, inventories, and other requirements
• Oversee cleaning and dishwashing operations during service
• Ensure all back‑of‑house areas (dish wash, pot wash, bin areas, stores, locker rooms, corridors, event spaces) remain clean, safe, and well‑organised
• Support stock rotation (FIFO), chemical checks, and delivery storage
• Ensure waste segregation and recycling standards are followed
• Step in to cover porter tasks during staff shortages or peak service times
• Ensure porters follow COSHH guidelines and use chemicals correctly
• Check PPE usage and report any shortages or damaged items
• Monitor compliance with hygiene, food safety, and fire safety standards
• Report hazards, accidents, or equipment faults immediately to managers
• Ensure daily and weekly cleaning checklists are completed, signed off, and properly filed

Qualifications

• 1-3 years’ experience in the Hospitality Industry
• Intermediate communication skills, both written & verbal.
• Intermediate computer skills, include Microsoft Office, and mobile App basic usage.
• Able to work well under pressure in fast-paced and changing environment
• Proven organizational skills, work well on their own, able to set and meet deadlines with quality results.
• Willing to work on rotating shifts including weekends and public holidays
• A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization

Additional Information

What is in it for you?

• Exclusive Discounts:
  • Fairmont Cheshire, The Mere, Spa and Golf discount
  • Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
  • 20% off food and beverage in on‑site restaurants
• Colleague restaurant
• Being part of The Mere Team – our culture is unique!
• You will benefit from training and development opportunities
• Competitive salary and benefits including pension
• 28 days of holiday including public holidays
• 1-5 days service award based on length of service
• Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
• And last but not least you will get to work with a team of EXTRAORDINARY people