Kitchen Planner

IKEA; Birmingham; On-site; GBP 19,000 - 26,000; Full time

Job summary

IKEA Birmingham is looking for a Kitchen Planner to transform customer ideas into functional kitchens. This role involves engaging with customers, designing kitchens, and providing quotes, with training provided for those without prior experience. Benefits include flexible working arrangements, a 15% discount, and various perks.

Benefits

15% IKEA discount

Life Assurance (4x salary)

Pension contributions

Interest-free loans

Free healthy meals and drinks

Paid days off for personal needs

Qualifications

• Experience in kitchen planning is advantageous but not required.
• Experience in customer service or retail preferred.
• Proactive, solution-oriented, and good communicator.

Responsibilities

• Engage with customers to identify needs and provide solutions.
• Design kitchens and provide quotes within scheduled time.
• Close sales and process payments.

Skills

Customer service

Communication

Problem-solving

Tools

Computer software

Job description

IKEA Birmingham is seeking a Kitchen Planner to join our team. As a Kitchen Planner, you will transform customer ideas into functional and stylish kitchens, combining creativity with product knowledge.

What We Offer

• Start Date: 21st June
• Contract options: 39 hours/week with every 2nd weekend off, or 30 hours/week with every 4th weekend off
• Salary: £25,860 for 39 hours/week, £19,890 for 30 hours/week
• Flexible working arrangements discussed during interview

Benefits

• 15% IKEA discount and access to discount portal
• Life Assurance (4x salary), pension contributions, interest-free loans
• Free healthy meals and drinks
• Paid days off for personal needs

Requirements

• Experience in kitchen planning is advantageous but not required; training provided
• Experience in customer service or retail preferred
• Proactive, solution-oriented, and good communicator
• Proficient in computer software

Daily Responsibilities

• Engage with customers to identify needs and provide solutions
• Maintain a clean, organized, and welcoming area
• Design kitchens and provide quotes within scheduled time
• Follow up with potential customers and secure bookings
• Close sales and process payments

Our Commitment

We celebrate diversity and encourage applicants from all backgrounds, including those with disabilities, to apply and feel valued.

Application Process

• Attach an updated CV and cover letter
• Complete a short video interview if shortlisted
• Attend a face-to-face interview by invitation

For support or adjustments during the process, contact [e-mail].