Transport Planner & Coordinator

BCA LOGISTICS LIMITED; Metropolitan Borough of Solihull; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the automotive sector is seeking a Transport Planner & Coordinator. This fast-paced role involves planning and coordinating vehicle movements for a fleet of drivers. The ideal candidate will thrive in a busy office, excel in problem-solving, and build strong relationships with a remote team. Key responsibilities include managing daily jobs, ensuring compliance with SLAs, and maintaining smooth operations. Join a dedicated team focused on delivering excellence in vehicle logistics.

Qualifications

• Strong planning and coordination skills ideally in logistics.
• Excellent communication and rapport-building abilities.
• Calm, proactive approach to problem-solving.

Responsibilities

• Plan, allocate, and manage daily vehicle movement jobs.
• Ensure all work is scheduled in line with customer SLAs.
• React quickly to real-time events including delays and changes.

Skills

Planning and coordination

Communication

Problem-solving

Attention to detail

Multitasking

Job description

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BCA LOGISTICS LIMITED provided pay range

This range is provided by BCA LOGISTICS LIMITED. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from BCA LOGISTICS LIMITED

Shift Pattern: 4 on 4 off rotating shifts, 8am – 7pm

Join BCA Logistics – Driving Excellence for We Buy Any Car

This is a varied and fast-paced role where you will be responsible for the planning and coordination of vehicle movements for our fleet of specialist drivers, who collect and deliver vehicles under the We Buy Any Car brand.

You will be the first point of contact for our field-based drivers, supporting them throughout the day with job details, vehicle availability, and general queries. As well as building strong working relationships with a remote team, you’ll also enjoy the camaraderie of a lively, office-based environment.

This role is ideally suited to someone who thrives in a busy office, enjoys problem-solving, and is looking to develop a professional career within the automotive sector. Working as part of a small and dedicated team, you’ll focus solely on the We Buy Any Car operation within BCA Logistics.

Key Responsibilities

• Plan, allocate, and manage daily vehicle movement jobs for both employed and self-employed drivers.
• Ensure all work is scheduled in line with customer Service Level Agreements (SLAs).
• Consider each driver’s licence type, skills, availability, and working time directive (WTD) limits when planning.
• React quickly to real-time events including delays, breakdowns, and last-minute changes.
• Ensure all vehicle movements are recorded accurately on the system and allocated to available drivers.
• Liaise with third-party subcontractors, auction/site staff, and internal departments to maintain smooth operations.
• Enforce BCA Logistics’ driver code of conduct to uphold high professional standards.
• Support driver recruitment efforts by highlighting shortages or notifying leavers.
• Re-plan jobs where necessary due to aborts, failures, or operational changes.
• Minimise travel distances and associated costs through efficient route planning.
• Handle queries, complaints, and pay-related issues from drivers in a professional and timely manner.

Key Contacts

Internal:

• Birmingham Hub teams
• Compliance, HR, Non-Conformance, Administration

External:

• Self-employed/employed drivers
• Auction and site staff
• Third-party transport partners

What We're Looking For

• Strong planning and coordination skills, ideally gained in a logistics or operations environment
• Excellent communication and rapport-building abilities
• A calm, proactive approach to problem-solving in a fast-paced setting
• High attention to detail and ability to multitask effectively
• A genuine interest in progressing within the corporate automotive sector

Please note: This is not an exhaustive list of duties, but a guide to the key aspects of the role. Flexibility and a solution-focused mindset will help you thrive in this position.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Supply Chain, Distribution, and Customer Service

• Industries

  Automotive, Transportation, Logistics, Supply Chain and Storage, and Retail Motor Vehicles

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