Kitchen Leader: Elevate Food Experience & Team

WSH Group; Kingston upon Thames; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Meal on shift

Endless tea and coffee on shift

Enrolment into the WSH pension scheme

28 days annual leave

Enhanced family leave

Access to discounts and portal

Employee Assistance Programme

Cycle to Work scheme

Uniform provided

Career development opportunities

Job summary

WSH Group, in partnership with Benugo and John Lewis, seeks a Kitchen Leader to support the culinary team across in-store restaurants. You will oversee service, ensure quality and consistency, and manage daily operations.

This role requires a hands-on leader with strong food safety knowledge, team development, and the ability to adapt across areas while upholding brand standards in high-traffic environments.

Qualifications

• Positive can do attitude.
• Strong communication skills.
• Good organisational skills.
• Ability to work under pressure to meet business needs.
• Reliable and able to work well within a team.
• Self-motivated and proactive.

Responsibilities

• Maintain customer experience to the highest standard at all times.
• Ensure food safety compliance including allergen checks and temperature controls.
• Rotate to different food areas as needed.
• Organise deliveries, check delivery notes and report discrepancies.
• Support weekly stock variance targets and food cost.
• Ensure dishes are produced to specifications consistently.
• Carry out daily team briefings and address team queries.
• Adhere to Health & Safety, Food Safety and COSHH guidelines.
• Work on tills, take orders and serve food and drinks.
• Provide training to develop the team in food & beverage service.
• Attend training courses and represent WSH and John Lewis professionally.

Skills

Positive attitude

Strong communication

Good organisational

Works well under pressure

Reliable and team player

Self-motivated

Job description

WSH Group, in partnership with Benugo and John Lewis, seeks a Kitchen Leader to support the culinary team across in-store restaurants. You will oversee service, ensure quality and consistency, and manage daily operations.

This role requires a hands-on leader with strong food safety knowledge, team development, and the ability to adapt across areas while upholding brand standards in high-traffic environments.