Kitchen Crew Member | Fast-Paced, Guest-Experience Focus

TOCA Social; Birmingham; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

£12.71 per hour plus service charge

Complimentary TOCA games

Huge discounts on F&B

Free meal whilst on shift

Local retail & hospitality discounts

Teammate Assistance Programme with 1:1

Counselling sessions

Career progression opportunities

Job summary

TOCA Social in Birmingham is seeking a Kitchen Crew Member to support heart-of-house operations and deliver memorable guest experiences. You will prepare dishes, maintain cleanliness, and work closely with the Head Chef to manage stock and food quality.

The role requires a flexible schedule (evenings/weekends) and a collaborative, can-do attitude. Training across departments may occur to support the venue as needed.

Qualifications

• Punctual and reliable with a great attitude and work ethic.
• Able to learn quickly and perform under pressure in a fast-paced kitchen.
• Passionate about delivering top-quality experiences for guests.
• Willingness to make people happy and provide memorable moments.
• Team player ready to assist other departments as needed.
• Food Safety Level 2 qualification preferred but not mandatory.

Responsibilities

• Support the kitchen team with preparation and delivery of TOCA Social dishes.
• Maintain high kitchen cleanliness and food quality/presentation at all times.
• Collaborate with venue teammates to exceed guest expectations.
• Escalate maintenance or safety issues to leaders.
• Ensure proper storage and labelling of all products.
• Adhere to TOCA Social standards and health, safety, and allergy processes.
• Communicate clearly and warmly with teammates.
• Support kitchen and venue during events and busy periods.
• Help other departments when required and mentor junior members.
• Monitor stock levels and prevent wastage through portion control.
• Follow brand guidelines and maintain organisation in the kitchen.

Skills

Punctual and reliable

Fast learner

Deliver memorable experiences

Team player

Flexibility to work evenings/weekends

Food Safety Level 2

Education

Food Safety Level 2

Job description

TOCA Social in Birmingham is seeking a Kitchen Crew Member to support heart-of-house operations and deliver memorable guest experiences. You will prepare dishes, maintain cleanliness, and work closely with the Head Chef to manage stock and food quality.

The role requires a flexible schedule (evenings/weekends) and a collaborative, can-do attitude. Training across departments may occur to support the venue as needed.