Chef - Bullring, Birmingham (FTC)

TOCA Social; Birmingham; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

£12.71 per hour plus service charge

Complimentary TOCA games

Huge discounts on F&B

Free meal whilst on shift

Local retail & hospitality discounts

Teammate Assistance Programme with 1:1

Counselling sessions

Career progression opportunities

Job summary

TOCA Social in Birmingham is seeking a Kitchen Crew Member to support heart-of-house operations and deliver memorable guest experiences. You will prepare dishes, maintain cleanliness, and work closely with the Head Chef to manage stock and food quality.

The role requires a flexible schedule (evenings/weekends) and a collaborative, can-do attitude. Training across departments may occur to support the venue as needed.

Qualifications

• Punctual and reliable with a great attitude and work ethic.
• Able to learn quickly and perform under pressure in a fast-paced kitchen.
• Passionate about delivering top-quality experiences for guests.
• Willingness to make people happy and provide memorable moments.
• Team player ready to assist other departments as needed.
• Food Safety Level 2 qualification preferred but not mandatory.

Responsibilities

• Support the kitchen team with preparation and delivery of TOCA Social dishes.
• Maintain high kitchen cleanliness and food quality/presentation at all times.
• Collaborate with venue teammates to exceed guest expectations.
• Escalate maintenance or safety issues to leaders.
• Ensure proper storage and labelling of all products.
• Adhere to TOCA Social standards and health, safety, and allergy processes.
• Communicate clearly and warmly with teammates.
• Support kitchen and venue during events and busy periods.
• Help other departments when required and mentor junior members.
• Monitor stock levels and prevent wastage through portion control.
• Follow brand guidelines and maintain organisation in the kitchen.

Skills

Punctual and reliable

Fast learner

Deliver memorable experiences

Team player

Flexibility to work evenings/weekends

Food Safety Level 2

Education

Food Safety Level 2

Job description

TOCA Social is the world's first dining and entertainment experience with a football twist, and it’s set to change the game! Our first venue opened in 2021 in The O2, London and our second in Birmingham in 2024. In 2025 we also opened Westfield London, and in 2026 we opened in Dallas, Mexico, Guatemala and Paris!

At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive being in an energetic and fun environment you’ll quickly fall in love with our concept!

Benefits:

You’ll have full access to our TOCA Treats, which includes (but is not limited to!):

• £12.71 per hour plus service charge!
• Complimentary TOCA games!
• Huge discounts on our F&B
• Free meal whilst on shift
• Local retail & hospitality discounts!
• Teammate Assistance Programme with access to free counselling sessions
• Great progression opportunities as we expand!

Job Highlights:

Location: TOCA Social, Birmingham Bullring, Birmingham, B5 4BU

Reports to: Head Chef

Hours Required: 10-15 per week. Candidates must be flexible to work evenings and weekends and across the festive/New Year period.

The dynamic role of a Kitchen Crew Member means no 2 days are the same at TOCA Social! You are responsible for bringing together multiple elements of our guests' journey together to deliver memorable experiences! We’re passionate about training and developing all our teammates to support their career progression and help them become legends, so you may receive training within other departments to support the venue as and when necessary!

Role Scope & Responsibilities:

We’re looking for a Kitchen Crew Member who will ensure the smooth running of our Heart of House operations to create exceptional guest experiences through your passion for creating delicious dishes. Some of your responsibilities include:

• Supporting your teammates across the kitchen with the preparation and delivery of TOCA Social dishes
• Ensuring high kitchen standards at all times, including high cleanliness standards and ensuring food quality and presentation is always at the hear of your work
• Working closely with your teammates and wider venue teammates to exceed guest expectations
• Escalating any maintenance issues to your leader
• Ensuring all products are stored and labelled correctly
• Adhering to all TOCA Social standards and guidelines as well as statutory regulations e.g. Health & Safety, Food Safety and Allergy processes
• Ensuring your communicate in a clear, warm and friendly manner to all teammates within the venue
• Supporting the kitchen and wider venue during events
• Being a team player who’s ready to support other departments as needed
• Supporting junior members of the team to develop their skills
• Monitoring stock levels, ensuring everything is always maintained and correctly stored and labelled
• Working closely with the Head Chef to ensure minimum wastage and following portion control guidelines
• Having an eye for opportunity to exceed expectations in a positive, surprising and delightful manner
• Being flexible in covering a range of duties in line with business needs when required

Qualifications & Experience:

• A punctual and reliable individual with a great attitude and work ethic!
• A quick learner with the ability to work under pressure in a fast paced environment
• Passionate about delivering top quality experiences
• A willingness and desire to make people happy and deliver genuine and memorable experiences
• Someone who is ready to roll up their sleeves and get stuck in (and help out other departments and teammates!)
• Food Safety Level 2 qualified (ideally but not a deal breaker)
• Experience working within a kitchen as a Chef, Kitchen Assistant or similar

TOCA Social is committed to providing an inclusive recruitment process. If you require any reasonable adjustments at any stage of the application or interview process, please let us know.