Kitchen & Bedroom Surveyor

wren kitchens; Romford; On-site; GBP 28,000 - 37,000; Full time

Job summary

A leading kitchen retailer in Romford is seeking individuals for a role involving kitchen surveys and customer service. The ideal candidate must have a full UK manual driving licence and excellent communication and organizational skills. Responsibilities include conducting accurate kitchen measurements and ensuring exceptional service. Benefits include staff discounts, personal development opportunities, and a supportive work environment. The salary can reach up to £36,250 with bonuses.

Benefits

Staff discount on kitchen purchases

Free annual eye tests

Career progression opportunities

Excellent training scheme

High-quality IT equipment

Business vehicle and fuel card

25 holiday days plus bank holidays

Qualifications

• Full UK manual driving licence required.
• Strong ability to manage time and multitask.
• Experience in providing excellent service and knowledge to customers.

Responsibilities

• Conduct surveys of customer's kitchens for accurate measurements.
• Ensure high quality plans by auditing in advance of order/delivery.
• Provide outstanding service and communication to customers.

Skills

Attention to detail

Communication skills

Organizational skills

Problem-solving

Computer skills

Tools

CAD software

Job description

The basic salary for this role is £28,250 plus a quarterly bonus of up to £2,000, meaning you can earn up to £36,250 annually.

Responsibilities

• 40 hours on rota basis, including some ev enings and weekends
• Conduct expert surveys of customer's kitchens, that ensure accurate measurements for the design process
• Record all information electronically in-line with GDPR
• Maintain exceptional customer journey by providing outstanding service, top quality surveys and great communication to customers
• Support the showroom team to improve planning skills, provide feedback and reduce errors within the business
• Ensure high quality plans by auditing in advance of order/delivery, providing feedback to develop designers' skills

In addition to any other duties, as a responsible person you must ensure that you have read, understood and adhere to policies and procedures relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.

Qualifications

• Full UK manual driving licence
• Excellent attention to detail and error checking skills
• Highly organised, able to manage own time and multi-task
• Excellent communication skills - both written and verbal
• Be process-driven and analytical while working efficiently
• Able to provide excellent service and expert knowledge to customers
• Problem-solver, willing to think outside the box with a positive attitude
• Strong computer skills - confident picking up new softwares

Desired Skills and Knowledge

• Previous experience of conducting home measures/surveys
• Experience using a CAD or planner software
• Knowledge of kitchen installation/legislation
• Knowledge of plan checking or error checking
• Previous experience working in the kitchen industry

Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.

WrenKitchens are not only passionate about kitchens, we are passionate about our people! We have achieved incredible milestones over the years; opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK's Number 1 place to work! This is thanks to our team, the Wren family, who have inspired us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story!

Benefits

• Staff discount on purchasing a kitchen after 1 year's continuous employment!
• Free annual eye tests as well as a contribution to new glasses
• Great personal development / internal promotion prospects - Fantastic career progression
• Excellent training scheme
• High-quality IT equipment/software including our in-house CAD system
• Business vehicle/fuel card/equipment/uniform provided
• 25 holiday days (plus bank holidays)