Kitchen & Bathroom Designer

LBS Builders Merchants; Llandeilo; On-site; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Profit Share Bonus Scheme

Staff discount portal

Digital GP access

Care Helpline

Death in Service

Job summary

LBS Kitchens & Bathrooms in Llandeilo is seeking a Kitchen & Bathroom Designer to help customers realise dream spaces. You’ll drive showroom sales, provide design advice, and coordinate from first contact through installation.

The role emphasizes strong customer service, design flair, and the ability to work independently while hitting margin targets. Training for design software will be provided, with a clear path to career progression.

Qualifications

• Experience in showroom design and customer consultation.
• Strong communication and planning skills.
• Ability to learn new design software and systems.

Responsibilities

• Deliver excellent customer experience from first contact to installation.
• Proactively reach out to trade customers and work with sales teams.
• Respond to customer enquiries within 72 hours.
• Provide planning and product advice, including site/home surveys.
• Create accurate designs using Winner Flex Design software (training provided).
• Produce professional quotations via Easy quote.
• Manage site visits and communications through the Easy quote diary.
• Ensure orders follow procedures and use approved suppliers.
• Oversee order accuracy and coordinate timely deliveries.
• Maintain a smart, professional showroom environment.

Skills

Customer service

Communication

Creativity

Independence

Organisation

Decision making

IT literacy

Sales targets

Kitchen design experience

Tools

Winner Flex Design

Easy quote

Job description

Location: Llandeilo

LBS Kitchens & Bathrooms

Do you have a passion for design and creating dream spaces? We’re looking for a Kitchen & Bathroom Designer to join our Llandeilo team. In this customer-facing role, you’ll help customers bring their ideas to life while achieving showroom sales and margin targets.

What You’ll Do:

• Delivering an excellent customer experience — from first contact through to installation.
• Proactively reach out to trade customers and work with sales teams to generate enquiries.
• Respond quickly and efficiently to all customer enquiries (within 72 hours).
• Provide planning and product advice, including site/home surveys where required.
• Create accurate designs using Winner Flex Design software (training provided).
• Produce professional quotations via Easy quote.
• Manage site visits and customer communications through the Easy quote diary system.
• Ensure all orders are processed in line with company procedures, using only approved suppliers.
• Oversee order accuracy and coordinate timely deliveries.
• Maintain a smart, professional showroom environment at all times.

What We’re Looking For:

• Strong customer service, communication skills and a professional can-do attitude.
• A flair for design and creativity.
• Ability to work independently, with excellent organisation and decision-making.
• IT literacy and a willingness to learn new systems.
• Motivation to hit sales targets and deliver results.
• Experience in kitchen or bathroom design would be advantageous.

What we offer:

• Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, formal training and career progression opportunities.
• Hours of work: An average of 40.75 hours per week, Monday to Friday between 7.30am - 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.

Salary: Depending on Experience