Kitchen & Bathroom Designer

Total Plumbing; Llandeilo; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Profit Share Bonus Scheme

Online discount portal

Staff discount scheme

Death in Service benefit

Formal training & career progression

Job summary

Total Plumbing in Llandeilo is seeking a Kitchen & Bathroom Designer to join our showroom team. You will design dream spaces, help customers realise ideas, and drive showroom sales with margin targets in a customer-facing role.

In this position, you’ll create detailed designs, provide product advice, and coordinate surveys and quotations. A proactive, design-led individual with good IT skills will thrive in our busy, supportive showroom environment.

Qualifications

• Strong customer service and communication skills.
• Creative design ability.
• Organised with good decision-making.
• Willing to learn new systems.
• Targets-driven with sales focus.
• Experience in kitchen or bathroom design is a plus.

Responsibilities

• Deliver excellent customer experience from first contact to installation.
• Proactively reach out to trade customers and work with sales teams to generate enquiries.
• Respond to customer enquiries within 72 hours.
• Provide planning and product advice, including site/home surveys.
• Create accurate designs using Winner Flex Design software.
• Produce professional quotations via Easy Quote.
• Manage site visits and communications through the Easy Quote diary system.
• Ensure orders are processed with approved suppliers.
• Oversee order accuracy and timely deliveries.
• Maintain a smart showroom environment.

Skills

Customer service

Communication

Design flair

Independent worker

IT literacy

Sales driven

K&B design experience

Tools

Winner Flex

Easy Quote

Supplier systems

Job description

Location: Llandeilo

Do you have a passion for design and creating dream spaces? We'll look for a Kitchen & Bathroom Designer to join our Llandeilo team. In this customer-facing role, you'll help customers bring their ideas to life while achieving showroom sales and margin targets.

What You'll Do

• Delivering an excellent customer experience - from first contact through to installation.
• Proactively reach out to trade customers and work with sales teams to generate enquiries.
• Respond quickly and efficiently to all customer enquiries (within 72 hours).
• Provide planning and product advice, including site/home surveys where required.
• Create accurate designs using Winner Flex Design software (training provided).
• Produce professional quotations via Easy quote.
• Manage site visits and customer communications through the Easy quote diary system.
• Ensure all orders are processed in line with company procedures, using only approved suppliers.
• Oversee order accuracy and coordinate timely deliveries.
• Maintain a smart, professional showroom environment at all times.

We're Looking For

• Strong customer service, communication skills and a professional can-do attitude.
• A flair for design and creativity.
• Ability to work independently, with excellent organisation and decision-making.
• IT literacy and a willingness to learn new systems.
• Motivation to hit sales targets and deliver results.
• Experience in kitchen or bathroom design would be advantageous.

What We Offer

Some of the benefits of working for us include Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, formal training and career progression opportunities.

Hours of work: An average of 40.75 hours per week, Monday to Friday between 7.30am - 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.

Salary: Depending on Experience

Kitchen & Bathroom Designer

Llandeilo, Carmarthenshire, United Kingdom

SA19 6LW

Depending on Experience

Permanent - Full-time

Closing date: 09/10/2026