Kiosk Supervisor

The Wonderfield Group; West of England; Hybrid; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Hybrid work model

Apprentice program

Private Medical Cash Plan

Group Personal Pension

Discretionary bonus

Job summary

YO! at Tesco Brislington, part of The Wonderfield Group, is seeking a hands-on Operations role to support the Kiosk Manager in daily duties and collaboration with the team.

The position involves stock control, cost management and ensuring high standards of service at busy in-store kiosks across Tesco locations nationwide. You will contribute to a positive customer experience, help hit production and waste targets, and support a flexible hybrid working pattern with on-site duties Monday to

Qualifications

• Experience in fast-paced customer-facing roles is preferred.
• Ability to manage stock, order supplies and control waste.
• Awareness of food safety standards is desirable.

Responsibilities

• Assist the Kiosk Manager with daily operations and cover shifts.
• Oversee stock levels and ordering to meet production and waste targets.
• Help manage labour and food costs to support budget and profitability.
• Lead the team to deliver high levels of customer service and teamwork.
• Promote a safe and healthy working environment and report issues.

Skills

Customer service

Team leadership

Stock management

Food safety

Job description

Operations - Tesco Brislington

Contract: Full Time

Salary: £13.79

Contracted Hours: 20

YO! at Tesco - Fresh Sushi, Fresh Thinking

Since launching its first in-store kiosk in Tesco in 2018, YO! has transformed the supermarket sushi experience across the UK. What started as an innovative partnership to bring freshly made sushi directly to shoppers has grown into one of the UK’s most successful in-store food concepts, with over 300 Tesco locations nationwide by 2023. Designed with convenience in mind, the kiosk concept gives customers access to fresh, hand-prepared sushi, hot street food, poke bowls, snacks, and grab-and-go favourites\"all while doing their weekly shop. Part of the Wonderfield Group , YO! is an innovative, fast-growing business focused on quality, convenience, and customer experience.

About You

• You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
• You will be ambitious and hungry to learn.
• You will always strive to do your best.
• You will be enthusiastic and have a positive disposition.
• You will embrace challenges head on, with a willing can-do attitude.
• You will want to be part of our success story.

What you'll be doing

• Responsible for supporting the Kiosk Manager with the daily operation of the kiosk including the whole shift in the absence of the manager overseeing food prep and service standards.
• You will manage stock and ordering to ensure you and the team hit production and waste targets.
• You will ensure budget is hit by managing labour and food costs as well as gross sales to achieve profit.
• Drive and lead the team to achieve high levels of customer service. Create an engaged team with a culture of teamwork and support.
• Promote a safe and healthy working environment by leading by example and report any issues.
• Support teams opening and closing locations and provide leadership during operation hours.

We're proud to offer

• Fantastic hybrid working environment working Mon- Thurs on site and generally Fridays from home.
• Opportunity to grow your career alongside with us with available apprentice program
• Brilliant support services designed to enhance your physical, mental and financial wellbeing.
• Annual discretionary bonus subject to business and overall performance
• Discretionary Life Assurance
• Discretionary Income Protection
• Group Personal Pension
• Private Medical Cash Plan
• Bespoke reward platform including access to retail, cinema & gym discounts.
• 50% off your food every time you dine with us for you and 3 friends.
• Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
• Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.

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