Key Holder

Crew Clothing Company; Surrey Heath; On-site; GBP 12,000 - 21,000; Part time

Benefits offered by this job

Uniform contribution

Pension plan

Referral program

Professional development

Empowering culture

Job summary

Crew Clothing Company in Surrey Heath is seeking a DescriptionKey Holder to join our team on a part‑time basis (30 hours per week) with weekend duties. You will deliver outstanding customer service, maintain impeccable store standards and help drive sales while ensuring a welcoming shopping environment for every customer.

The role requires a customer service focus, good communication skills and retail experience. Desirable IT skills and experience of working in a luxury fashion brand.

Qualifications

• Customer service focused.
• Good communication skills.
• Experience in retail industry.

Responsibilities

• Achieves sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Skills

Customer service focused

Good communication skills

Experience in retail industry

Job description

DescriptionKey Holder - Part Time temp 30 hours per week with keyholder responsibilities including weekends

At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew. Purpose of the role: To generatesales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.

Responsibilities:

• Achievesales targets by demonstrating passion for the product and the brand
• Provideaccurate information about our product to the customer including features andbenefits and stock availability
• Promoteour multi-channel shopping options to ensure maximum customer satisfaction
• Providean inviting and welcoming atmosphere for our customers
• Processsales transactions with care and in line with company guidelines
• Demonstrateflexibility in order to meet the needs of the store

Key Skills and Experience Essential

• Customerservice focused
• Goodcommunication skills
• Experiencein retail industry

Desirable

• GoodIT skills
• Experienceof working in a luxury fashion brand

Benefits:

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth. Subject to T&C's.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth