Key Holder

Crew Clothing Company; Wimborne Minster; On-site; GBP 7,000 - 10,000; Part time

Benefits offered by this job

Uniform Contribution

Future-Focused Pension Plan

Rewarding Referral Program

Comprehensive Professional Development

Empowering Work Environment

Job summary

Crew Clothing Company is seeking a Part Time Key Holder (15 hours per week) to deliver outstanding customer service and uphold store standards. Your role supports sales targets and helps maintain a welcoming atmosphere for every customer.

As a key holder, you will assist with opening and closing duties while ensuring accurate transactions and a premium shopping experience in our store. This position offers opportunities for growth within a trusted, British-brand environment.

Qualifications

• Demonstrates strong customer service focus in retail.
• Clear communication with customers and colleagues.
• Experience working in retail helps day-to-day duties.

Responsibilities

• Achieve sales targets by showing passion for the brand.
• Provide accurate product information, features, benefits, and stock availability.
• Promote multi-channel shopping options to maximize customer satisfaction.
• Create an inviting and welcoming atmosphere for customers.
• Process sales transactions accurately and in line with guidelines.
• Show flexibility to meet store needs.

Skills

Customer service focus

Good communication skills

Experience in retail

Tools

IT skills

Luxury fashion experience

Job description

DescriptionKey Holder - Part Time 15 hours per week with keyholder responsibilities

At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life's best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose of the role: To generatesales by delivering outstanding customer service and maintaining impeccablestore standards ensuring customer loyalty is retained.

Responsibilities

• Achievesales targets by demonstrating passion for the product and the brand
• Provideaccurate information about our product to the customer including features andbenefits and stock availability
• Promoteour multi-channel shopping options to ensure maximum customer satisfaction
• Providean inviting and welcoming atmosphere for our customers
• Processsales transactions with care and in line with company guidelines
• Demonstrateflexibility in order to meet the needs of the store

Key Skills and Experience Essential

• Customerservice focused
• Goodcommunication skills
• Experiencein retail industry

Desirable

• GoodIT skills
• Experienceof working in a luxury fashion brand

Benefits

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth. Subject to T&C's.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth