Key Holder

Crew Clothing Company; Braintree; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Uniform contribution

Pension plan

Referral program

Professional development

Empowering culture

Job summary

Crew Clothing Company is seeking a Description Key Holder to deliver outstanding customer service, drive sales and maintain impeccable store standards during a 12-hour-per-week, part-time schedule. This role supports the store through busy periods and contributes to a welcoming shopping environment.

You should be customer-focused with retail experience and strong communication skills, ideally with familiarity with luxury fashion.

Qualifications

• Customer service focused.
• Good communication skills.
• Experience in retail industry.

Responsibilities

• Achieves sales targets by demonstrating passion for the product and the brand.
• Provide accurate information about our product to the customer including features and benefits and stock availability.
• Promote our multi-channel shopping options to ensure maximum customer satisfaction.
• Provide an inviting and welcoming atmosphere for our customers.
• Process sales transactions with care and in line with company guidelines.
• Demonstrate flexibility in order to meet the needs of the store.

Skills

Customer service

Communication skills

Retail experience

IT skills

Job description

DescriptionKey Holder - Part Time 12 hours per week with keyholder responsibilities

At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose of the role: To generatesales by delivering outstanding customer service and maintaining impeccablestore standards ensuring customer loyalty is retained.

Responsibilities

• Achievesales targets by demonstrating passion for the product and the brand
• Provideaccurate information about our product to the customer including features andbenefits and stock availability
• Promoteour multi-channel shopping options to ensure maximum customer satisfaction
• Providean inviting and welcoming atmosphere for our customers
• Processsales transactions with care and in line with company guidelines
• Demonstrateflexibility in order to meet the needs of the store

Key Skills and Experience Essential

• Customerservice focused
• Goodcommunication skills
• Experiencein retail industry

Key Skills and Experience Desirable

• GoodIT skills
• Experienceof working in a luxury fashion brand

Benefits

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth