Assistant Store Manager

Cotswold Outdoor Group

Greater London

Sur place

GBP 29 000 - 30 000

Plein temps

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Avantages offerts par ce poste

Brand discounts
Holiday allowance
Training program
Wellbeing support
Perks platform

Résumé du poste

Cotswold Outdoor Group is looking for an Assistant Store Manager at our Monument, London store to lead the team, deliver expert guidance on products and service, and ensure customers feel welcome in a busy outdoor retail environment. You’ll coach daily operations, manage stock and cash handling, maintain high presentation standards, and step in as Store Manager when needed.

We offer a competitive salary with a yearly bonus and strong employee benefits, including substantial brand discounts and

Qualifications

  • Experience as Assistant Store Manager or supervisor with ability to lead a team.
  • Deliver outstanding customer service and help customers find the right products.
  • Understand store operations from stock and safety to visual standards.

Responsabilités

  • Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety
  • Lead by example, motivating your team to deliver expert service and hit performance targets
  • Help create an inclusive, welcoming environment where every customer feels valued
  • Step up to lead the team in the Store Manager’s absence
  • Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in

Connaissances

Customer service
Team leadership
Stock management
Store operations
Visual standards

Description du poste

Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome?

About Us

As an Assistant Store Manager at our Monument, London store you’ll contribute to leading that team. You’ll help to make the store a friendly place where customers can get expert advice and right products!

We’re home to three incredible brands: Cotswold Outdoor (camping, hiking), Runners Need (running), and Snow+Rock (winter sports), and we stock some of the best outdoor names out there, from Patagonia, The North Face, and Rab to Garmin, Brooks, and Hoka, and much more.

But we’re about more than just great gear. Alongside supporting adventurers, we’re also a destination for anyone who values style with substance. Many of our world-leading brands have become fashion icons in their own right, blending technical performance with contemporary design. Whether it’s premium outerwear for the city or high-performance kit for the mountains, our mission is to deliver exceptional products and service while promoting sustainability and a deeper connection to the outdoors.

What you’ll be doing
  • Our Monument store has Snow+Rock and Runners Need fascias!
  • Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety
  • Lead by example, motivating your team to deliver expert service and hit performance targets
  • Help create an inclusive, welcoming environment where every customer feels valued
  • Step up to lead the team in the Store Manager’s absence
  • Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in
What we’re looking for
  • Have existing experience as an Assistant Store Manager or a longstanding supervisor and know how to get the best from a team
  • Take pride in delivering outstanding customer service and helping people find the right products
  • Understand the key parts of store operations, from stock and safety to visual standards
  • Value being part of a supportive team that works together to bring out the best in each other
What you’ll get from us

We know that to lead well, you need to feel supported. As an Assistant Store Manager you’ll be trusted to make an impact and we’ll make sure you’re rewarded for it. Here’s what’s on offer:

Salary £29,000 - £30,000 plus a yearly bonus of up to £2,000

40-60% discount on top outdoor brands across our stores

33 days holiday with the option to buy more

Ongoing training and development, including leadership support and expert sessions from leading brands

Free, confidential wellbeing support whenever you need it

Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform

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