Key Account Manager UK

Align Technology, Inc.; Birmingham; Remote; GBP 65,000 - 90,000; Full time

Job summary

Align Technology, Inc. is seeking a Key Account Manager for the UK to drive growth with large GP accounts. You will define commercial strategies, deliver sales targets and collaborate across functions.

The role emphasizes field-based account planning, data-driven decisions and strong clinical product knowledge for Invisalign and iTero offerings. A proactive, hoteling or field-based schedule will be common.

Qualifications

• Bachelor’s degree and/or equivalent experience required.
• Minimum of 6 years outside B2B sales experience; medical device/dental/orthodontic or similar B2B experience preferred.
• Proven track record of achieving sales goals.
• Valid driver’s license.
• Business & Marketing knowledge: ROI, P&L, cash flow analysis and related business questions.
• Comfort with clinical discussions regarding Invisalign and iTero products.
• Proficiency with Microsoft Office; CRM experience, Salesforce preferred.

Responsibilities

• Use insights and a consultative selling approach to teach customers about their industry and their customers; challenge them to modernize and grow their business; assist them in implementing digital technology and refine office processes.
• Achieve quarterly and yearly territory sales targets.
• Manage a defined geography of accounts to grow the business; onboard new high potential accounts.
• Plan and execute a Territory plan, based on understanding the potential in each account in the defined geography.
• Create & execute account plans for highest potential accounts, based on deep understanding of the account’s business, goals, challenges and opportunities.
• Utilize data/analytics to help customer’s drive decision making
• Educate customers on products to ensure the practice is clinically comfortable with Invisalign and iTero products and services
• Communicate cross-functionally (e.g., Doctor, Treatment Coordinator, clinical assistant, education, marketing, product development) to develop an in-depth understanding of the business needs to clearly articulate fit with Align product, digital platform, and solution capabilities
• Orchestrate additional internal Company resources to optimize the customer experience and provide ongoing promotion of Align solutions
• Be creative, self-disciplined and capable of identifying and completing critical tasks independently with a high sense of urgency
• Work with Territory managers to support large accounts

Skills

B2B sales experience

Medical device sales

Dental/orthodontic sales

Proven sales results

Driver's license

Business & marketing knowledge

Clinical product discussions

MS Office & CRM (Salesforce)

Education

Bachelor’s degree

Job description

Key Account Manager UK

Department: Sales

Employment Type: Full Time

Location: EMEA-United Kingdom-Field based

Description

As a Key Account Manager for large accounts, you will report to the Business Unit Manager of UKI. You will be responsible for the definition and delivery of commercial strategies within the key GP accounts. In your role, you will drive sales of Align products in large accounts. You will do this through Collaboration, Practice Development, Key Account Management, and Service initiatives.

Key Responsibilities

• Use insights and a consultative selling approach to teach customers about their industry and their customers; challenge them to modernize and grow their business; assist them in implementing digital technology and refine office processes.
• Achieve quarterly and yearly territory sales targets.
• Manage a defined geography of accounts to grow the business; onboard new high potential accounts.
• Plan and execute a Territory plan, based on understanding the potential in each account in the defined geography.
• Create & execute account plans for highest potential accounts, based on deep understanding of the account’s business, goals, challenges and opportunities.
• Utilize data/analytics to help customer’s drive decision making
• Educate customers on products to ensure the practice is clinically comfortable with Invisalign and iTero products and services
• Communicate cross-functionally (e.g., Doctor, Treatment Coordinator, clinical assistant, education, marketing, product development) to develop an in-depth understanding of the business needs to clearly articulate fit with Align product, digital platform, and solution capabilities
• Orchestrate additional internal Company resources to optimize the customer experience and provide ongoing promotion of Align solutions
• Be creative, self-disciplined and capable of identifying and completing critical tasks independently with a high sense of urgency
• Work with Territory managers to support large accounts

Skills, Knowledge & Expertise

• Bachelor’s degree and/or equivalent experience required
• Minimum of 6 years outside business-to-business (B2B) sales experience. Industry experience selling a medical device, capital equipment, dental, orthodontic, or other relevant B2B experience preferred
• Proven track record of achieving sales goals
• Valid driver’s license
• Business & Marketing knowledge: Ability & comfort having business discussions (Cash Flow Analysis, ROI, P&L) and asking the right business questions
• Comfort with having clinical discussions regarding both Invisalign and iTero products
• Proficiency with Microsoft Office applications. Experience with a CRM system, Salesforce preferred.