Key Account Manager - Strategic Enterprise Solutions

Straumann Group; Walsall; On-site; GBP 45,000 - 85,000; Full time

Job summary

An established industry player is seeking a Key Account Manager to foster strategic partnerships within the dental sector. This role involves managing complex relationships with key stakeholders, ensuring alignment with customer objectives, and driving commercial growth. You will leverage your project management skills to lead initiatives, coordinate cross-functional teams, and influence decision-making. If you're passionate about making a significant impact in the healthcare industry and enjoy navigating complex environments, this is an exciting opportunity to join a forward-thinking company.

Qualifications

• Proven track record managing complex, strategic accounts in healthcare or dental industry.
• Exceptional interpersonal and communication skills to influence senior stakeholders.

Responsibilities

• Own the end-to-end relationship with strategic DSO partners.
• Lead planning and execution of key joint initiatives across the DSO network.

Skills

Stakeholder Management

Project Management

Commercial Acumen

Technical Literacy

Education

Bachelor's degree in Business

Postgraduate education or professional qualifications

Job description

Key Account Manager - Strategic Enterprise Solutions

Join to apply for the Key Account Manager - Strategic Enterprise Solutions role at Straumann Group

Key Account Manager - Strategic Enterprise Solutions

2 weeks ago Be among the first 25 applicants

Join to apply for the Key Account Manager - Strategic Enterprise Solutions role at Straumann Group

Get AI-powered advice on this job and more exclusive features.

• Own the end-to-end relationship with one of Straumann’s most strategic DSO partners.
• Act as the main point of contact for senior stakeholders within the customer organisation, including C-suite executives, operational leaders, and clinical influencers.
• Build a deep understanding of the customer’s strategy, challenges, and goals – and position Straumann as a trusted, long-term partner.
• Navigate challenging conversations and find mutually beneficial solutions in high-pressure scenarios.
  
  
• Lead the planning, execution, and tracking of key joint initiatives, pilots, and implementations across the DSO network.
• Coordinate internal Straumann teams (sales, marketing, clinical, operations, digital solutions) to ensure timely delivery of projects and outcomes.
• Monitor key KPIs, report progress, and adapt plans to ensure alignment with customer and business objectives.
  
  

Key Responsibilities

Strategic Relationship Management

• Own the end-to-end relationship with one of Straumann’s most strategic DSO partners.
• Act as the main point of contact for senior stakeholders within the customer organisation, including C-suite executives, operational leaders, and clinical influencers.
• Build a deep understanding of the customer’s strategy, challenges, and goals – and position Straumann as a trusted, long-term partner.
• Navigate challenging conversations and find mutually beneficial solutions in high-pressure scenarios.
  
  

Programme & Project Management

• Lead the planning, execution, and tracking of key joint initiatives, pilots, and implementations across the DSO network.
• Coordinate internal Straumann teams (sales, marketing, clinical, operations, digital solutions) to ensure timely delivery of projects and outcomes.
• Monitor key KPIs, report progress, and adapt plans to ensure alignment with customer and business objectives.
  
  

Account Development & Commercial Growth

• Identify and develop commercial opportunities within the existing account – including new site rollouts, adoption of digital workflows, training programmes, and portfolio expansion.
• Build strategic account plans with clear goals, timelines, and revenue targets, and drive execution across all levels.
• Leverage data and insights to shape proposals and influence decision-making at customer level.
  
  

Cross-functional Collaboration

• Act as the internal voice of the customer, advocating for their needs while ensuring alignment with Straumann’s strategic direction.
• Influence and collaborate with internal stakeholders to remove obstacles, secure resources, and drive account success.
• Facilitate regular governance meetings with internal and external stakeholders to maintain momentum and alignment.
• Market & Industry Intelligence
• Stay informed about the DSO and dental markets, including competitor activity, regulatory developments, and technology trends.
• Use market insights to anticipate customer needs and shape strategic proposals that differentiate Straumann from competitors.
  
  

Qualifications & Experience

• Experience: Proven track record managing complex, strategic accounts in healthcare, medtech, pharma, or the dental industry. Experience working with or within DSOs is highly desirable.
• Stakeholder Management: Exceptional interpersonal and communication skills, with a demonstrated ability to influence senior stakeholders and navigate organisational complexity.
• Project Management: Strong organisational and programme management skills. Experience leading multi-stakeholder initiatives and delivering measurable outcomes.
• Commercial Acumen: Able to drive commercial outcomes while maintaining strategic relationship value.
• Technical Literacy: Comfortable with digital health solutions, practice management systems, and workflows; able to translate technical concepts into business benefits.
• Education: Bachelor's degree in Business, Healthcare, or a related field. Postgraduate education or professional qualifications are a plus.
  
  

17553

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Medical Equipment Manufacturing

Referrals increase your chances of interviewing at Straumann Group by 2x

Get notified about new Key Account Manager jobs in Walsall, England, United Kingdom.

Birmingham, England, United Kingdom 1 week ago

SaaS Sales and Business Development Manager - North

Telford, England, United Kingdom 6 days ago

Technical Sales Manager - Flavours and Food Ingredients

Birmingham, England, United Kingdom 2 months ago

Internal Sales Executive - Speciality Chemicals

Birmingham, England, United Kingdom 4 days ago

Technical Sales Manager - Flavours and Food Ingredients

Birmingham, England, United Kingdom 4 days ago

Birmingham, England, United Kingdom 6 days ago

KAM RLT - W.Midlands/ Thames Valley/ East of England

Field, England, United Kingdom 2 weeks ago

Solihull, England, United Kingdom 1 month ago

Head of Enterprise Sales (Sales Manager) – UK Government Sector

Birmingham, England, United Kingdom 6 days ago

Birmingham, England, United Kingdom 2 weeks ago

Field, England, United Kingdom 6 days ago

KAM Oncology - NW London/ Milton Keynes /Oxford

Field, England, United Kingdom 5 days ago

Territory Sales Manager / Healthcare / Assistive Technology

Birmingham, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 2 weeks ago

SaaS Sales and Business Development Manager - Central

Telford, England, United Kingdom 6 days ago

Business Manager or Sales Manager Bulk Chemical Distribution

Birmingham, England, United Kingdom 4 weeks ago

Technical Sales Manager - Bespoke Equipment & Spare Parts

West Midlands, England, United Kingdom 6 days ago

National Racking Sales and Project Manager

West Midlands, England, United Kingdom 2 hours ago

Birmingham, England, United Kingdom 1 week ago

Internal Sales Executive - Speciality Chemicals

Coventry, England, United Kingdom 2 weeks ago

Business Partner Manager - Indirect Sales

Birmingham, England, United Kingdom 6 days ago

Halesowen, England, United Kingdom 1 month ago

Technical Sales Manager / Healthcare / Assistive Technology

Birmingham, England, United Kingdom 3 weeks ago

Senior Public Relations Account Executive

Lichfield, England, United Kingdom 4 days ago

Sales, Advertising & Marketing Business Development Manager

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.