Key Account Manager Rapid Diagnostics (Scotland)

Abbott; Dundee; On-site; GBP 55,000 - 75,000; Full time

Job summary

Abbott is seeking a Key Account Manager for the Abbott Rapid Diagnostics Division in Scotland, responsible for leading sales to NHS and other healthcare customers, building strategic opportunities, and driving adoption of ID NOW and related diagnostics across secondary care and CDCs.

You will develop markets, manage stakeholders, and align regional activities with national strategies, traveling within Scotland as needed and collaborating with Commercial and Marketing teams.

Qualifications

• Proven track record in sales with healthcare/diagnostics experience.
• Deep knowledge of UK healthcare system and NHS.
• Ability to build compelling business cases.
• Experience with MS Office and CRM systems (e.g., Salesforce).

Responsibilities

• Development of markets and customers, achieving sales targets, providing customer service and key account management activities.
• Lead and initiate projects or work as part of a project team as required, demonstrate excellent business acumen and strive to meet and exceed agreed financial and strategic objectives.
• Implement national strategies for new and existing products and services (mapping out and building stakeholder relationships).
• Build strong relationships with all stakeholders in key accounts.
• Participating in all sales and marketing meetings.
• Understanding sales strategies and transferring the UK marketing campaigns to a regional level.
• Ability to articulate issues and business opportunities with relevant customers to secure long term strategic business opportunities.
• Maintain and communicate on a regular basis a view of the strategic landscape within your Region to Commercial and Marketing Teams

Skills

Sales excellence

Diagnostics knowledge

Stakeholder management

Analytical skills

CRM software

Power BI

Excel

Presentation skills

Communication skills

Negotiation

Tools

Salesforce

Power BI

Excel

PowerPoint

Job description

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

The Opportunity

Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.

The Abbott Rapid Diagnostics Infectious Diseases Division (ARDx) portfolio is centred around ID Now. A fast growing, molecular testing platform with the flexibility to test for Covid-19, Influenza A & B, RSV and Strep A. The ID NOW delivers accurate results in just minutes, giving HCPs real-time access to the information required to make actionable decisions during the first patient visit. The ID NOW™ Platform provides diagnostics where and when they are needed most — in near patient settings at the point of care such as Emergency departments, Admissions and Wards.

Other products within the portfolio include Binax NOW rapid antigen tests, sexual health testing and women's health.

We are currently recruiting for a Key Account Manager role for the Abbott Rapid Diagnostics Division (ARDx). The territory of this role is Scotland. The role is regional but may have national elements.

The role of the Key Account Manager is to ensure Abbott Rdx leads in the move toward Point of Care testing for infectious diseases within secondary care as well as identifying and progressing key strategic opportunities within the newly forming Clinical Diagnostic Centres (CDCs) and community landscape. This will require managing and influencing a wide variety of stakeholders and pathways, working across all levels within the NHS, Public Health and Local Authority settings.

What You’ll Do

• Development of markets and customers, achieving sales targets, providing customer service and key account management activities
• Lead and initiate projects or work as part of a project team as required, demonstrate excellent business acumen and strive to meet and exceed agreed financial and strategic objectives
• Implement national strategies for new and existing products and services (mapping out and building stakeholder relationships)
• Build strong relationships with all stakeholders in key accounts
• Participating in all sales and marketing meetings
• Understanding sales strategies and transferring the UK marketing campaigns to a regional level
• Ability to articulate issues and business opportunities with relevant customers to secure long term strategic business opportunities
• Maintain and communicate on a regular basis a view of the strategic landscape within your Region to Commercial and Marketing Teams

Required Qualifications

• Excellent track record in sales with strong business acumen and analytical skills
• Strong industry experience in medical devices or a diagnostics background
• Familiarity with diagnostic industry practices preferable
• Thorough knowledge of UK healthcare industry and NHS
• Fluent in building / constructing compelling business cases
• Informal coaching and leadership of stakeholders
• IT – MS Word, Excel (intermediate), PowerPoint, CRM system(s) Salesforce and Power BI

Personal Characteristics

• Effective communicator, excellent interpersonal skills with the ability to achieve results through influencing others
• Self-starter, possesses flexibility and ability to work under pressure in a fast-changing environment and ambiguous situations
• Excellent relationship builder and able to manage different agendas across customer groups
• Team player with a high level of initiative
• Excellent presentation skills
• Responsible-minded with a high persuasive power
• Driven by objectives, solutions, meet the deadlines and customer satisfaction

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Abbott is an Equal Opportunity Employer, committed to employee diversity.