Key Account Manager - Leisure Sales

Valor Hospitality Careers UK; Salford; Remote; GBP 30,000 - 50,000; Part time

Job summary

An established industry player in hospitality is seeking a passionate Key Account Manager to lead leisure sales across its diverse hotel portfolio. This remote role offers the chance to make a significant impact by driving revenue growth and building strong client relationships. You'll spearhead innovative sales strategies, engage with key operators, and collaborate with hotel teams to maximize exposure and achieve sales targets. If you thrive in a dynamic environment and have a passion for the hospitality industry, this opportunity is perfect for you. Join a team that values growth, collaboration, and results-driven performance.

Benefits

Exclusive discounts for friends and family

Discounted stays at UK hotels

50% discount in restaurants

Free meals while on duty

Access to high-street discounts

Cycle To Work Scheme

Generous refer-a-friend bonuses

Wellness activities calendar

Employee Assistance Programme

Healthcare Cash Plan options

Qualifications

• Minimum of 2 years in leisure sales management with a proven track record.
• Strong communication and presentation abilities with attention to detail.

Responsibilities

• Build and maintain relationships with key leisure operators.
• Develop and implement account plans to drive business.

Skills

Leisure Sales Management

Revenue Growth

Communication Skills

Problem-Solving Skills

Client Relationship Management

Education

Experience in Hospitality Sector

Sales Training

Tools

Salesforce CRM

Job description

Are you passionate about the hospitality industry and driven by results? Valor Hospitality is seeking a dynamic Key Account Manager - Leisure Sales to lead and grow our leisure sales strategy across our diverse portfolio of managed hotels. This is your opportunity to make a significant impact by driving revenue growth and building lasting client relationships.

About the Role

As the Key Account Manager - Leisure Sales, you will spearhead initiatives to attract and retain business from key leisure FIT and group operators. Your mission is to unlock growth opportunities, deliver exceptional account management, and maximise exposure for Valor-managed hotels. From developing innovative sales strategies to collaborating with internal and external stakeholders, you'll play a pivotal role in achieving our leisure sales targets and revenue goals.

This is a remote role working 24 hours per week - this can be across 3 or 4 days to suit.

Key Responsibilities

1. Account Management & Growth
   1. Build and maintain strong relationships with key leisure FIT and group operators.
   2. Develop and implement account plans to strengthen partnerships and drive business into the Valor portfolio.
   3. Conduct regular performance reviews, negotiations, and contracting to ensure account success.
   4. Maintain accurate records on Valor’s Salesforce CRM system and provide statistic reports to central sales and revenue teams.
2. Strategic Sales & Market Expansion
   1. Identify and convert new leads and opportunities in collaboration with local hotel teams.
   2. Leverage the full hotel portfolio to secure new business and increase market share.
   3. Develop and launch leisure packages, flash sales, and tactical campaigns to promote domestic staycations.
   4. Conduct leisure strategy reviews with hotel teams to align with revenue goals.
   5. Provide Leisure Academy training to ensure local teams are equipped with relevant knowledge.
   6. Stay informed about industry trends to refine sales strategies and stay competitive.
3. Client Engagement & Relationship Building
   1. Organise fam trips, roadshows, virtual presentations and educational sessions to enhance product knowledge and exposure.
   2. Attend trade shows and network events to generate leads and foster new business.
   3. Keep clients informed about new openings, refurbishments, and rebrands across the portfolio.
   4. Build strong relationships with brand leisure teams to maximise benefits from brand-managed leisure accounts.
4. Collaboration & Communication
   1. Work closely with hotel-based sales and revenue teams to convert opportunities into bookings.
   2. Provide leisure sales insights, training, and guidance to hotel teams to maximise revenue potential.

About You

We’re looking for someone with:

1. Minimum of 2 years in leisure sales management, preferably with a large hotel portfolio.
2. Proven track record of achieving revenue growth and ROI in the hospitality sector.
3. Experience with one or more global hotel brands.
4. Expertise in hotel revenue management, OTA (Online Travel Agency) management, and hotel distribution.
5. Strong communication and presentation abilities, with excellent attention to detail.
6. A structured, systematic sales approach, complemented by critical thinking and problem-solving skills.
7. Proficiency in Salesforce CRM and other relevant tools.
8. A proactive, client-focused attitude with a passion for relationship-building and delivering results.
9. Adaptable, collaborative, and able to thrive in a fast-paced, team-oriented environment.

In addition to competitive rates of pay, we also offer:

• Exclusive discounts for you, your friends and family
• Valor team member rates at our UK hotels, with rooms from just £30 B&B.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

Valor Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 34 hotels across leading brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans too, with three new luxury 5-star hotels planned to open in 2024.