Key Account Manager, French Speaking

Monotype; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid work arrangements

Medical insurance coverage

Corporate bonus program

Uncapped commission for quota-carrying

Events Committee

President's Club

Onboarding program

Career development opportunities

Retirement planning options

Job summary

Monotype, a leader in typefaces and font technologies, seeks an experienced Account Manager to renew and upsell within enterprise customers. You will build strategic plans, engage C-Level stakeholders, and drive value through Monotype's product offerings across brand clients in a hybrid work environment.

You will negotiate renewals, leverage cross-sell opportunities, and coordinate with marketing, finance, and technical teams to ensure smooth contract execution and client success.

Qualifications

• Ambitious and organised sales professional with proven track record of meeting/exceeding sales quotas.
• Excellent verbal and written communication as well as networking skills.
• Fluent in English and French.
• Curious and eager to learn, continually improving skills and experience.
• Team player who leverages internal/external resources for success.
• Experience in software/tech/publishing/advertising/design markets preferred.
• Ability to manage a complex sales cycle from demo to close.
• Prior experience with Salesforce is preferred.

Responsibilities

• Consult with existing enterprise customers to understand needs and deliver Monotype's value proposition.
• Learn Monotype product offerings to become a subject matter expert for key brand clients.
• Negotiate and close strategic renewal deals to meet quotas.
• Create detailed account plans outlining renewal and upsell opportunities.
• Upsell and cross-sell additional solutions to renewal accounts.
• Review purchase orders and contracts for policy compliance.
• Maintain client account and contact information in CRM.
• Communicate Monotype's solutions up to C-Level with ROI analysis and business cases.
• Collaborate with marketing, finance, sales, and tech support to align renewal strategies.

Skills

Sales expertise

Account management

English & French

Negotiation

CRM Salesforce

Tools

Salesforce

Job description

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

We are looking for an experienced Account Manager to be responsible for renewals of our existing customers. The ideal candidate is highly data driven with a strategic approach to renewals and upselling.

What you'll be doing:

• As a trusted sales expert, you will consult with existing enterprise customers across your assigned territories to understand their needs and deliver Monotype's value proposition.
• Learn Monotype product offerings (inclusive of type and technologies) to become a subject matter expert for key brand clients.
• Negotiate and close strategic renewal deals to meet assigned personal sales quotas and goals.
• Create detailed account plans for each customer, detailing renewal and upsell opportunities.
• Upsell and cross-sell additional solutions to key and strategic renewal accounts.
• Review all purchase orders and contracts to ensure compliance of company policies.
• Organize, track and maintain client account and contact information, as well as prospect updates in CRM database.
• Successfully communicate Monotype's solutions up to C-Level through strategic value-based selling, business case definition, ROI analysis and research data.
• Interact with individuals from Brand, Marketing, Creative, IT, Finance, Procurement, UX and Legal teams within a key account.
• Collaborate across the organisation with marketing, finance, sales representatives, and technical support to ensure market and renewal strategies.

What we're looking for:

• An ambitious and organised sales professional with proven track record of meeting/exceeding sales quotas.
• Excellent verbal and written communication as well as networking skills.
• Fluent in English and French.
• You're inquisitive and always looking to learn, you thrive on improving your skills and experience.
• You know the importance of working as a team.
• Using internal and external resources is a crucial factor in solution selling, and you know how to engage and empower multiple partners and colleagues to achieve success.
• Previous experience within software, technology, publishing, media, advertising or design market segments is preferred.
• Ability to manage a complex sales cycle from demo to negotiation and closing the deal.
• Previous experience with using Salesforce is preferred.
• Proven ability to learn new technology and products.

What’s in it for you:

• Hybrid work arrangements and competitive paid time off programs.
• Comprehensive commercial medical insurance coverage to meet all your healthcare needs.
• Competitive compensation with corporate bonus program & uncapped commission for quota-carrying Sales.
• A creative, innovative, and global working environment in the creative and software technology industry.
• Highly engaged Events Committee to keep work enjoyable.
• Reward & Recognition Programs (including President's Club for all functions).
• Professional onboarding program, including robust targeted training for Sales function.
• Development and advancement opportunities (high internal mobility across organization).
• Retirement planning options to save for your future, and so much more!

Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

No other company does as much with type as Monotype. Our library is home to many of the most celebrated and influential typefaces of our time. And we've developed the technologies that bring type to the screen for millions of consumer products and user interfaces worldwide. Wherever you see type, both now and in the future, there's a good chance we're behind it.