Key Account Manager, Building Services (UK Travel)

Cambridge Maintenance Services Limited; Manchester; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

25 days annual leave

Bonus scheme

Car allowance

Pension

Death in service

Wellbeing support

Internal mobility

Career development

Employee referral

Training opportunities

Job summary

Cambridge Maintenance Services Limited is seeking an Account Manager to own a single key account and its sites across the UK. You will lead a dedicated engineering team, be the main client contact, and drive service excellence and profitability.

You will report to the Senior Contract Manager and Regional Director, with autonomy to manage the account while supported by a seasoned leadership team. Manchester area travel is required.

Qualifications

• Proven experience managing a key account within building services or facilities management.
• Mechanical and/or electrical building services background.
• Experience leading and developing engineering teams.
• Strong client relationship and stakeholder management skills.
• Commercial awareness and understanding of account P&L performance.
• Full UK Driving Licence.

Responsibilities

• Act as the primary point of contact for the client across the UK sites.
• Manage account performance, profitability, KPIs and SLAs.
• Identify variations and additional works opportunities across the account.
• Support credit control and financial management activities.
• Manage CAFM systems and ensure contractual compliance.
• Collaborate with Sales, Mobilisation and Helpdesk teams to support service delivery.

Skills

Key account management

Building services know-how

People management

Client relationship

P&L awareness

Driving licence

Planning & organisation

MS Office & CAFM

Health & safety knowledge

Tools

CAFM systems

Microsoft Office

Job description

Cambridge Maintenance Services Limited is seeking an Account Manager to own a single key account and its sites across the UK. You will lead a dedicated engineering team, be the main client contact, and drive service excellence and profitability.

You will report to the Senior Contract Manager and Regional Director, with autonomy to manage the account while supported by a seasoned leadership team. Manchester area travel is required.