Contracts Manager, Building Services & FM Leadership

Cambridge Maintenance Services; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Bonus scheme

Car allowance

Pension scheme

Career development

Employee wellbeing

Leave provisions

Job summary

Cambridge Maintenance Services Limited is recruiting a Contracts Manager to own a portfolio of building services maintenance contracts. You will drive service delivery, client relationships and profitability, leading engineers and coordinating cross‑functional teams.

The role reports to Senior Contract Manager and Regional Director, with autonomy to manage contracts while supported by an experienced leadership team, based in London. A full UK driving licence is essential.

Qualifications

• Proven experience managing building services maintenance contracts.
• Mechanical and/or electrical building services background.
• Experience leading and developing engineering teams.
• Strong client relationships and stakeholder management skills.
• Commercial awareness and understanding of contract P&L performance.
• Full UK Driving Licence.
• Sound technical knowledge of building services and M&E maintenance.
• Strong leadership and people management skills.
• Excellent communication and organisational abilities.
• Client-focused with a proactive, solution-oriented approach.

Responsibilities

• Act as the primary point of contact for allocated clients.
• Manage contract performance, profitability, KPIs and SLAs.
• Identify and manage contract variations and additional works opportunities.
• Support credit control and financial management activities.
• Manage CAFM systems and ensure contractual compliance.
• Work with Sales, Mobilisation and Helpdesk teams to support service delivery.
• Lead, motivate and develop Engineers and Lead Engineers.
• Monitor team and contractor performance across sites.
• Conduct site audits and performance reviews.
• Manage holidays, workload distribution and resource planning.
• Support recruitment activities and liaise with HR on people matters.
• Promote a positive team culture and high-performance environment.
• Ensure compliance with health & safety regulations.

Skills

Contract management

Building services

Engineering leadership

Client relationships

Commercial awareness

Driving licence

MS Office & CAFM

Health & safety knowledge

Tools

CAFM systems

Microsoft Office

Job description

Cambridge Maintenance Services Limited is recruiting a Contracts Manager to own a portfolio of building services maintenance contracts. You will drive service delivery, client relationships and profitability, leading engineers and coordinating cross‑functional teams.

The role reports to Senior Contract Manager and Regional Director, with autonomy to manage contracts while supported by an experienced leadership team, based in London. A full UK driving licence is essential.