Key Account Manager (Accident Channel) Business Development

TN United Kingdom; Wolverhampton; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic professional to enhance customer engagement and drive sales in the UK accident repair market. This role involves conducting market research, analyzing sales data, and collaborating with key stakeholders to develop effective sales strategies. You will play a crucial role in building relationships with customers, providing tailored solutions, and ensuring satisfaction. If you are passionate about the automotive industry and have experience in market analysis and strategic planning, this opportunity offers a motivating and inclusive work environment where your contributions will be valued.

Qualifications

• Strong communication skills for engaging diverse stakeholders.
• Experience in the accident repair market is essential.

Responsibilities

• Conduct market research to identify trends and growth opportunities.
• Collaborate with the head office to implement sales strategies.

Skills

Effective engagement and communication skills

Experience in the UK accident repair market

Ability to manage activities to grow the business

Practical business financial awareness

Experience managing national campaigns

Job description

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Client:

MSX - TPS

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

743d33c7c860

Job Views:

4

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

About the Role

Who are TPS?

TPS provides independent garages and body shops with high-quality Genuine Parts and products to service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group, including brands like Audi, SEAT, ŠKODA, Cupra, Volkswagen passenger cars, and Commercial Vehicles. It operates a national network of TPS Centres with a workforce of 1,500 employees. We pride ourselves on creating a motivating and inclusive workplace that recognizes and rewards our staff and encourages learning and development.

Launched as a new brand concept in 2006, TPS operates on an Agency Model, whereby Centres stock and sell on behalf of Volkswagen Group UK. The brand has experienced rapid growth both financially and in the number of Centres nationwide.

Job Purpose

This role is crucial for strengthening our market position, enhancing customer engagement, and increasing sales within the UK accident repair market.

Market Research & Analysis

• Conduct in-depth market research to identify trends, customer needs, and competitor activities.
• Analyze sales data and customer feedback to identify growth opportunities.
• Share insights with the team to inform strategic decisions.

Strategic Planning & Execution

• Collaborate with Volkswagen Group head office to develop and implement sales strategies.
• Monitor progress against targets and adjust strategies as needed.

Training & Development

Stay updated on industry trends, new products, and technologies to maintain expertise.

Customer Support & Relationship Management

• Assist customers with inquiries, provide technical support, and ensure satisfaction.
• Build and maintain strong relationships with key accounts, understanding their needs and providing tailored solutions.
• Attend customer meetings, centre visits, and industry events to promote products and build relationships.
• Work closely with sales, marketing, and customer service teams to ensure alignment.
• Communicate regularly with the Volkswagen Group head office, sharing updates and insights.

What are we looking for:

• Effective engagement and communication skills with diverse stakeholders.
• Experience in the UK accident repair market.
• Ability to manage activities to grow and develop the business.
• Practical business financial awareness to provide valuable operational insights and recognize risks and opportunities.
• Experience managing national campaigns and activities.