Key Account Manager

Nanosonics; West Boldon; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Competitive salary + sales incentives

Company car / car allowance

Flexible working environment

Enhanced pension scheme

Employee Assistance Programme (EAP)

Professional development and training

Job summary

Nanosonics is seeking a motivated Key Account Manager for South West England. The role focuses on growing our business across public and private healthcare sectors, managing complex sales cycles and delivering commercial outcomes through trusted customer relationships.

The position requires engaging with clinical, procurement and executive stakeholders, delivering product demonstrations and guiding opportunities from qualification to implementation.

Qualifications

• Proven experience in sales, key account management or business development.
• Experience within medical devices, healthcare technology, MedTech or another complex sales environment.
• Experience managing multiple stakeholders and navigating longer sales cycles.
• Strong presentation, negotiation and relationship-building skills.
• A customer-focused approach with the ability to identify needs and deliver value-based solutions.
• Experience using CRM systems, ideally Salesforce.
• Knowledge of the South West England healthcare market and NHS landscape would be advantageous.

Responsibilities

• Drive sales growth across South West England, delivering against sales targets and key performance measures.
• Develop and execute territory plans to identify opportunities within existing and new customer accounts.
• Build and maintain a healthy sales pipeline and successfully progress opportunities through to close.
• Identify and develop new business opportunities across public and private healthcare settings.
• Monitor market activity and competitor developments to maximise commercial opportunities.
• Develop strong relationships with clinical, decontamination, infection prevention, procurement, biomedical engineering and executive stakeholders.
• Manage and grow key customer accounts, ensuring high levels of engagement and customer satisfaction.
• Support contract renewals and identify opportunities for increased product adoption across departments and sites.
• Work closely with customers to understand their needs and demonstrate the value of Nanosonics solutions.
• Spend the majority of your time engaging directly with customers across South West England.
• Deliver product demonstrations, educational sessions and trials to support adoption and customer advocacy.
• Lead opportunities through the full sales process, from prospecting and qualification through to implementation and follow-up.
• Represent Nanosonics at conferences, exhibitions and industry events.
• Maintain accurate customer, activity and opportunity records within Salesforce.
• Provide reliable forecasts and territory updates.
• Use data and insights to identify opportunities, manage risks and support business planning.
• Operate in line with company quality, compliance and regulatory requirements.
• Ensure customer interactions, product discussions and reporting activities are conducted to the highest professional standards.
• Comply with hospital access, data privacy and company governance requirements.

Skills

Sales experience

Key account management

Stakeholder management

Presentation skills

Negotiation skills

Customer focus

CRM experience (Salesforce)

Healthcare market knowledge

Tools

Salesforce

Job description

Key Account Manager - South West England

At Nanosonics, we're committed to improving the safety of patients and healthcare professionals through innovative infection prevention technologies. We're looking for an ambitious and commercially driven Key Account Manager to join our growing team in South West England. Reporting to the Business Development Manager, New Technologies, you'll be responsible for managing and growing our business across South West England. You'll build strong relationships across public and private healthcare organisations, protect and expand our existing customer base and identify opportunities to introduce current and future Nanosonics technologies. This is an exciting field-based role for someone who enjoys building trusted customer relationships, managing complex sales cycles and delivering commercial results in a meaningful healthcare environment.

What You'll Be Doing

Territory Growth & Business Development

• Drive sales growth across South West England, delivering against sales targets and key performance measures.
• Develop and execute territory plans to identify opportunities within existing and new customer accounts.
• Build and maintain a healthy sales pipeline and successfully progress opportunities through to close.
• Identify and develop new business opportunities across public and private healthcare settings.
• Monitor market activity and competitor developments to maximise commercial opportunities.

Key Account Management

• Develop strong relationships with clinical, decontamination, infection prevention, procurement, biomedical engineering and executive stakeholders.
• Manage and grow key customer accounts, ensuring high levels of engagement and customer satisfaction.
• Support contract renewals and identify opportunities for increased product adoption across departments and sites.
• Work closely with customers to understand their needs and demonstrate the value of Nanosonics solutions.

Customer Engagement & Sales Activity

• Spend the majority of your time engaging directly with customers across South West England.
• Deliver product demonstrations, educational sessions and trials to support adoption and customer advocacy.
• Lead opportunities through the full sales process, from prospecting and qualification through to implementation and follow-up.
• Represent Nanosonics at conferences, exhibitions and industry events.

Pipeline & Forecast Management

• Maintain accurate customer, activity and opportunity records within Salesforce.
• Provide reliable forecasts and territory updates.
• Use data and insights to identify opportunities, manage risks and support business planning.

Quality & Compliance

• Operate in line with company quality, compliance and regulatory requirements.
• Ensure customer interactions, product discussions and reporting activities are conducted to the highest professional standards.
• Comply with hospital access, data privacy and company governance requirements.

About You

We're looking for a motivated sales professional who enjoys developing long-term customer relationships and delivering commercial success. You'll ideally have:

• Proven experience in sales, key account management or business development.
• Experience within medical devices, healthcare technology, MedTech or another complex sales environment.
• Experience managing multiple stakeholders and navigating longer sales cycles.
• Strong presentation, negotiation and relationship-building skills.
• A customer-focused approach with the ability to identify needs and deliver value-based solutions.
• Experience using CRM systems, ideally Salesforce.
• Knowledge of the South West England healthcare market and NHS landscape would be advantageous.

Why Join Nanosonics?

At Nanosonics, you'll be joining a purpose-driven organisation that is making a meaningful difference to patient safety worldwide. We offer a collaborative culture, opportunities for professional development and the chance to work with innovative healthcare technologies that improve outcomes for patients and healthcare professionals alike.

Benefits

• Competitive salary and annual sales incentive plan
• Company car/car allowance
• Flexible working environment
• Additional wellbeing and diversity days each year
• Enhanced pension scheme
• Employee Assistance Programme (EAP)
• Professional development and training opportunities
• £2,000 private medical insurance allowance
• Employee referral programme

Location

Field-based role covering South West England, with regular travel across the territory and occasional overnight stays.