Key Account Manager

Nanosonics; Greater London; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Company car allowance

Flexible working

Wellbeing days

Enhanced pension

EAP

Professional development

Private medical allowance

Employee referral programme

Job summary

Nanosonics is seeking a highly motivated Key Account Manager for London. You will drive sales growth across the territory, build and manage a robust pipeline, and develop strong relationships with clinicians, procurement, and executive stakeholders in both public and private healthcare settings.

The role requires managing long sales cycles, delivering value-based solutions, and conducting product demonstrations in a busy healthcare environment.

Qualifications

• Proven experience in sales, key account management or business development.
• Experience within medical devices, healthcare technology, MedTech or a similar complex sales environment.
• Experience managing multiple stakeholders and navigating longer sales cycles.
• Strong presentation, negotiation and relationship-building skills.
• Customer-focused approach with ability to deliver value-based solutions.
• Experience using CRM systems, ideally Salesforce.
• Knowledge of the London healthcare market and NHS landscape is advantageous.

Responsibilities

• Drive sales growth across London, delivering against sales targets and KPIs.
• Develop and execute territory plans to identify opportunities within existing and new customer accounts.
• Build and maintain a healthy sales pipeline and progress opportunities to close.
• Identify and develop new business opportunities across public and private healthcare settings.
• Monitor market activity and competitor developments to maximise opportunities.
• Develop strong relationships with clinical, decontamination, infection prevention, procurement and executive stakeholders.
• Manage and grow key customer accounts, supporting renewals and increased adoption.
• Deliver product demonstrations, educational sessions and trials to support adoption.
• Lead opportunities through full sales process from prospecting to implementation.
• Represent Nanosonics at conferences and industry events.
• Maintain accurate records in Salesforce and provide reliable forecasts.

Skills

Sales experience

Key account management

Healthcare/ MedTech sector

Stakeholder management

Presentation & negotiation

CRM systems Salesforce

London NHS market knowledge

Tools

Salesforce

Job description

Key Account Manager - London

At Nanosonics, we're committed to improving the safety of patients and healthcare professionals through innovative infection prevention technologies. We're looking for an ambitious and commercially driven

Introduction

Key Account Manager - London

At Nanosonics, we're committed to improving the safety of patients and healthcare professionals through innovative infection prevention technologies. We're looking for an ambitious and commercially driven Key Account Manager to join our growing team in London. Reporting to the Business Development Manager, New Technologies, you'll be responsible for managing and growing our business across London. You'll build strong relationships across public and private healthcare organisations, protect and expand our existing customer base and identify opportunities to introduce current and future Nanosonics technologies. This is an exciting field-based role for someone who enjoys building trusted customer relationships, managing complex sales cycles and delivering commercial results in a meaningful healthcare environment.

What You'll Be Doing

Territory Growth & Business Development

• Drive sales growth across London, delivering against sales targets and key performance measures.
• Develop and execute territory plans to identify opportunities within existing and new customer accounts.
• Build and maintain a healthy sales pipeline and successfully progress opportunities through to close.
• Identify and develop new business opportunities across public and private healthcare settings.
• Monitor market activity and competitor developments to maximise commercial opportunities.

Key Account Management

• Develop strong relationships with clinical, decontamination, infection prevention, procurement, biomedical engineering and executive stakeholders.
• Manage and grow key customer accounts, ensuring high levels of engagement and customer satisfaction.
• Support contract renewals and identify opportunities for increased product adoption across departments and sites.
• Work closely with customers to understand their needs and demonstrate the value of Nanosonics solutions.

Customer Engagement & Sales Activity

• Spend the majority of your time engaging directly with customers across London.
• Deliver product demonstrations, educational sessions and trials to support adoption and customer advocacy.
• Lead opportunities through the full sales process, from prospecting and qualification through to implementation and follow-up.
• Represent Nanosonics at conferences, exhibitions and industry events.

Pipeline & Forecast Management

• Maintain accurate customer, activity and opportunity records within Salesforce.
• Provide reliable forecasts and territory updates.
• Use data and insights to identify opportunities, manage risks and support business planning.

Quality & Compliance

• Operate in line with company quality, compliance and regulatory requirements.
• Ensure customer interactions, product discussions and reporting activities are conducted to the highest professional standards.
• Comply with hospital access, data privacy and company governance requirements.

About You

We're looking for a motivated sales professional who enjoys developing long-term customer relationships and delivering commercial success. You'll ideally have:

• Proven experience in sales, key account management or business development.
• Experience within medical devices, healthcare technology, MedTech or another complex sales environment.
• Experience managing multiple stakeholders and navigating longer sales cycles.
• Strong presentation, negotiation and relationship-building skills.
• A customer-focused approach with the ability to identify needs and deliver value-based solutions.
• Experience using CRM systems, ideally Salesforce.
• Knowledge of the London healthcare market and NHS landscape would be advantageous.

Why Join Nanosonics?

At Nanosonics, you'll be joining a purpose-driven organisation that is making a meaningful difference to patient safety worldwide. We offer a collaborative culture, opportunities for professional development and the chance to work with innovative healthcare technologies that improve outcomes for patients and healthcare professionals alike.

Benefits

• Competitive salary and annual sales incentive plan
• Company car/car allowance
• Flexible working environment
• Additional wellbeing and diversity days each year
• Enhanced pension scheme
• Employee Assistance Programme (EAP)
• Professional development and training opportunities
• £2,000 private medical insurance allowance
• Employee referral programme

Location

Field-based role covering London, with regular travel across the territory and occasional overnight stays.