Key Account Manager

Novartis AG; United Kingdom; On-site; GBP 47,000 - 88,000; Full time

Job summary

Novartis AG is hiring a Key Account Manager in Dermatology for the South West England region. The role focuses on leading customer engagement and sales performance, building trusted partnerships with healthcare professionals, and delivering tailored solutions across a high-impact territory.

You will develop account plans, drive multi-channel engagement, and collaborate with cross-functional teams while upholding high ethical standards and compliance.

Qualifications

• Proven pharmaceutical industry experience, ideally in specialist sales or Key Account Management.
• Strong commercial acumen with track record of delivering results and hitting targets.
• Growth mindset and commitment to learning and development.
• Excellent communication, influencing and relationship-building skills.
• Patient-centric mindset and focus on improving outcomes.
• Ability to collaborate with cross-functional teams.
• ABPI qualified.
• Full right to work in the United Kingdom.

Responsibilities

• Develop and implement territory and account plans to achieve objectives and opportunities.
• Deliver engaging customer activities including educational meetings, promotions, and campaigns.
• Meet sales, performance, productivity and coverage targets within budget and timelines.
• Build and maintain relationships with hospitals, centres and networks.
• Develop deep understanding of dermatology landscape and opportunities.

Job description

Salary Range:

£47,414.50 - £88,055.50

Job Description Summary

At Novartis, our purpose is to reimagine medicine to improve and extend people’s lives. As a Key Account Manager in Dermatology, you will be a leading driver of customer engagement and sales performance across a high-impact territory.

Job Description

Key Account Manager Dermatology

South West England

About the Role

At Novartis, our purpose is to reimagine medicine to improve and extend people’s lives. As a Key Account Manager in Dermatology, you will be a leading driver of customer engagement and sales performance across a high-impact territory.

As the face of Novartis to healthcare professionals and key stakeholders, you will build trusted partnerships and deliver tailored solutions that create value for customers, patients, and the healthcare system. Leveraging a deep understanding of the dermatology landscape, you will identify opportunities, execute account plans, and drive sustainable business growth while ensuring the highest standards of ethics and compliance.

This is a field-based role covering the South West England. Successful candidates must reside within the territory.

Key Responsibilities

• Develop and implement comprehensive territory and account plans to achieve business objectives and maximize opportunities.
• Deliver impactful customer engagement activities, including educational meetings, promotional initiatives, presentations, and marketing campaigns.
• Achieve agreed sales, performance, productivity, and coverage targets within budget and timelines.
• Build and maintain strong relationships with key stakeholders across hospitals, specialist centres, and integrated care networks.
• Develop a deep understanding of the dermatology and specialist healthcare landscape, identifying emerging opportunities and challenges.
• Maintain expert knowledge of Novartis products, therapeutic areas, customer needs, competitor activity, and market trends.
• Deliver a best-in-class customer experience through effective multi-channel engagement approaches.
• Provide valuable field insights to support forecasting, resource allocation, and promotional investment decisions.
• Collaborate effectively with cross-functional colleagues to deliver shared business and patient-focused goals.

Essential Requirements

• Proven experience within the pharmaceutical industry, ideally in a specialist sales, hospital sales, or Key Account Management position.
• Strong commercial acumen with a track record of delivering results and exceeding targets.
• Growth mindset with a passion for continuous learning and development.
• Excellent communication, influencing, and relationship-building skills.
• Customer-focused approach with the ability to understand and address stakeholder needs.
• Strong patient-centric mindset and commitment to improving patient outcomes.
• Demonstrated ability to work collaboratively within cross-functional teams.
• ABPI qualified
• Full right to work in the United Kingdom.

Desirable Requirements

• Experience in Dermatology, Immunology, or other specialist therapeutic areas.
• Knowledge of NHS structures, hospital networks, and market access pathways.
• Experience working with specialist healthcare professionals and multidisciplinary stakeholder groups.

Why Novartis?

Our people are at the heart of everything we do. Joining Novartis means becoming part of a culture that values curiosity, collaboration, and innovation. We empower our associates to make a meaningful difference to patients while developing rewarding careers in a supportive and inclusive environment.

Commitment to Diversity & Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams that are representative of the patients and communities we serve. We believe that diversity, equity, inclusion, and belonging are essential to driving innovation and better outcomes for patients worldwide.

Benefits & Rewards

At Novartis,we’recommitted to reimagining medicine together - and rewarding the people who make it happen.

Expected Annual Base Salary Range for role:

47,414.50 - 67,735.00 - 88,055.50 GBP Annual

The base salary offered isdeterminedbased on gender-neutralobjectives, such as relevant skills,competenciesand experiencein accordance withthe Novartis pay setting policy and upon joining Novartis will be reviewed periodically.

In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.

The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits inkindto help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeingresourcesand global recognition programs. In addition, we provide flexible and hybrid working options, where possible, andminimum14 weekspaid parental leave.

You may be eligible for a company vehicle or a car allowancein accordance withthe applicable local Novartis policies and guidelines.

Pay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse,equitableand inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics.

Read our brochure to learn more about our global total rewards offering:

https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf

Skills Desired

Account Management, Commercial Excellence, Communication Skills (Inactive), Compliance (Inactive), Conflict Management, Cross-Functional Coordination, Customer Insights, Ethics, Influencing Skills, Selling Skills (Inactive), Technical Skills (Inactive)