Key Account Manager

Fidia Pharma GmbH; Theale; On-site; GBP 65,000 - 70,000; Full time

Benefits offered by this job

Car allowance

Pension

Private medical insurance

Job summary

Fidia Pharma GmbH in the United Kingdom is seeking a Key Account Manager – Eye Care to drive growth of the ophthalmology portfolio through strategic account planning, data-driven customer prioritization, and value-based engagement plans that deliver clear value and support sustained sales performance.

You will lead tailored account plans, engage NHS and private-sector stakeholders, and collaborate across functions to deliver sales targets while ensuring compliance with ABPI Code.

Qualifications

• Degree-level education or equivalent professional qualification.
• Strong understanding of NHS landscape and healthcare systems.
• Proven track record in pharmaceutical account management with sales success.
• Experience in Ophthalmology is highly advantageous.
• Experience with business planning and presenting compelling proposals.
• Proficient with CRM tools and digital communication platforms; data-driven.

Responsibilities

• Lead tailored account plans and drive growth for ophthalmology portfolio.
• Engage customers in compliance with ABPI Code and SOPs.
• Achieve and exceed sales and market share targets in territory.
• Review performance metrics and adapt activities based on insights.
• Coordinate cross-functional resources for long-term partnerships.
• Monitor NHS and private sector developments to ensure access.

Skills

Account management

Pharmaceutical sales

CRM software

Strategic planning

Analytical skills

Communication & influencing

Education

Degree-level education

Tools

CRM systems

Job description

Founded in 1946, Fidia is an Italian multinational pharmaceutical company, with R&D, manufacturing, marketing and sales capabilities, and an extensive product portfolio, mainly based on Hyaluronic Acid, in strategic therapeutic areas such as Joint Care, Eye Care, Skin Care, Specialty Care, Health&Wellness Care. Headquartered in Abano Terme (PD), Fidia extends its global reach through local partners and distributors in 120+ countries worldwide, as well as with wholly owned subsidiaries.

Job Description

With the aim of strengthening our Team in the United Kingdom, we are recruiting a

Key Account Manager – Eye Care.

The Key Account Manager is responsible for driving growth of Fidia’s Ophthalmology portfolio through strategic account management, data-driven customer prioritization, and effective engagement plans that deliver clear value and support sustained sales performance.

Main Responsibilities:

• Lead the execution of tailored account plans, ensuring high-quality delivery against agreed objectives
• Conduct all customer engagements in full compliance with internal SOPs and the ABPI Code of Practice
• Achieve and exceed sales and market share targets across the assigned territory
• Continuously review performance metrics and adapt activities based on insights and stakeholder feedback
• Demonstrate strong personal ownership in delivering and surpassing individual targets.
• Proactively identify future needs, emerging opportunities, and value-adding initiatives within key accounts
• Gather and analyze customer and account insights, ensuring accurate CRM profiling to guide activity planning
• Develop robust territory account plans aligned with brand strategy, grounded in environmental, market, and customer data
• Coordinate cross-functional resources to build long-term customer partnerships and deliver both strategic and short-term business goals
• Monitor NHS and private-sector developments, ensuring optimal access to Fidia medicines and devices by understanding pathways of care and engaging key stakeholders

Requirements:

• Degree-level education or equivalent professional qualification
• Strong understanding of the NHS landscape (including devolved nations), healthcare systems, priorities, and private-sector pathways
• Proven track record in pharmaceutical account management with demonstrated sales success
• Experience in Ophthalmology is highly advantageous
• Skilled in business planning, including the creation and presentation of compelling business proposals.
• Confidence using digital tools, CRM systems, and virtual communication platforms
• Collaborative team player with the ability to work effectively in cross-functional environments
• Comfortable managing ambiguity with an entrepreneurial, solution-oriented mindset
• Strong analytical capabilities with confidence working across various data sources
• Excellent communication and influencing skills, with the ability to manage multiple priorities and plan effectively

Our offer:

• Open ended contract
• Salary between £ 65,000 and £70,000
• You will be entitled to a Car Allowance, pension, private medical insurance

Fidia benefits:

In Fidia you will have unlimited access to training and coaching programs aligned with market best practices and opportunities for professional development through participation in internal job posting processes, pension fund with company integration and health fund, merit review and referral programs, company canteen, staff discounts and access to the flu vaccination campaign.

Fidia Farmaceutici promotes parity and inclusion in all its actions.All people from the status of candidate to that of employee and throughout the duration of their employment relationship are entitled to the same opportunities and protections regardless of gender identity, sexual orientation, ethnicity, migration background, religion, nationality, age.All company procedures are therefore drafted in compliance with the principles expressed in the previous point; any divergences should be promptly brought to the attention of the People & Culture Department.