Key Account Manager

The Closers Club; Greater London; On-site; GBP 70,000 - 95,000; Full time

Job summary

The Closers Club is looking for an experienced Strategic Account Manager to own a portfolio of high-potential enterprise customers across the UK and Europe. You will turn successful deployments into long-term partnerships and expansion revenue, traveling regularly to build relationships and drive value from deployment to expansion.

This is a highly commercial, client-facing role requiring strong relationship-building across Fleet Managers, Procurement, Sustainability, Finance and the C-suite,

Qualifications

• 4+ years' Account Management / Strategic Account Management experience.
• Experience managing large, complex enterprise customers.
• Proven track record of exceeding commercial targets.

Responsibilities

• Take full commercial ownership of accounts across the UK & Europe.
• Identify expansion opportunities and build multi-threaded relationships.
• Use performance data to demonstrate cost savings and ROI.
• Drive upsell and expansion revenue through strategic account planning.

Skills

Account management

Strategic account management

C-suite engagement

Stakeholder management

Data-driven insights

Tools

MEDDPICC

Job description

Leatherhead : 2 days per week + UK & European travel when needed

The opportunity

This is an opportunity to join a well-funded, award-winning CleanTech scale-up with the potential to seriously disrupt a huge global market.

The business is backed by leading investors including BGF, Shell Ventures, Barclays and Clean Growth Fund, having secured £17.3m in Series B funding to accelerate production, technology development and expansion across the UK and Europe.

They've developed the world's first purpose-built battery and solar-powered transport refrigeration unit, replacing the diesel engines traditionally used to keep chilled and frozen goods cold.

The result

• Up to 81% lower operating costs
• Significant reductions in total cost of ownership

And this isn't technology waiting to be proven.

Tesco, M&S, Ocado, DFDS, Müller and Samworth Brothers are already using, trialling or deploying the technology.

The next stage of growth is about turning successful adoption into significant fleet-wide expansion — and that's where you come in.

The role

As Strategic Account Manager, you'll own a portfolio of high-potential enterprise customers with one clear objective:

Turn successful deployments into long-term strategic partnerships and significant expansion revenue.

This is a highly commercial and client-facing role.

You'll regularly meet customers, attend deployments and rollouts and travel across the UK and Europe to build strong relationships within your accounts.

You'll work across complex organisations, developing relationships from Fleet Managers and operational teams through to Procurement, Sustainability, Finance and the C-suite.

A major part of your role will be using real-world performance data to demonstrate the operational, financial and environmental impact of the technology, building the commercial case for customers to move from an initial deployment to potentially hundreds of units.

What you'll be doing

You'll take full commercial ownership of your accounts, including:

• Building detailed account plans and stakeholder maps
• Identifying expansion opportunities across fleets, divisions, regions and countries
• Developing multi-threaded relationships across complex enterprise organisations
• Increasing your reach and influence beyond operational contacts and into the C-suite
• Attending customer meetings, deployments and key rollouts
• Using performance data and insights to demonstrate cost savings, operational performance and ROI
• Building compelling commercial cases for wider fleet adoption
• Identifying and engaging the key decision-makers required to drive expansion
• Managing complex projects involving multiple internal and external stakeholders
• Creating clear strategies and forecasts for future account growth
• Driving significant upsell and expansion revenue

You'll work closely with the AE responsible for initially winning the customer and the Aftercare team supporting them following deployment, ensuring a seamless transition from sale → rollout → adoption → expansion.

You'll also collaborate closely with Operations, Product, Engineering and senior leadership to ensure customers receive an exceptional experience.

What we're looking for

We're looking for an experienced, commercially driven Strategic Account Manager who can demonstrate genuine high performance within complex enterprise accounts.

Ideally, you'll have:

• 4+ years' Account Management / Strategic Account Management experience
• Experience managing large, complex enterprise customers
• A proven track record of exceeding commercial targets
• Strong evidence of driving adoption, upsell and account expansion
• Exceptional account planning and account mapping skills
• Experience building relationships across multiple departments and seniority levels
• The credibility and confidence to engage C-suite stakeholders
• Strong analytical skills and the ability to turn data into compelling commercial insights
• Excellent project management and organisational skills
• Experience working collaboratively across multiple internal teams
• Ideally, experience using MEDDPICC or another structured enterprise sales methodology

The environment

This is a scale-up introducing genuinely new technology into an established global industry.

We're looking for someone who is comfortable representing a challenger brand, passionate about the proposition and capable of helping customers understand and adopt a completely different approach.

You'll need to be someone who takes ownership, gets close to customers, collaborates exceptionally well internally and externally and enjoys helping build the processes and playbooks required as a business scales.