Key Account Manager

JR United Kingdom; Bishopton; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to enhance customer relationships and drive sales growth. This role offers the opportunity to engage directly with clients, providing tailored solutions that improve productivity and safety in the construction sector. With a focus on personal development and a supportive team environment, you will thrive in a culture that values commitment and teamwork. Enjoy extensive benefits, including a company vehicle, private healthcare, and performance incentives. If you're passionate about building relationships and making a difference, this is the role for you.

Benefits

Extensive onboarding and training

Incentives for top performers

33.5 days’ holiday

Private healthcare

6% pension contribution

Company vehicle

Company laptop

£2,000 referral reward

Qualifications

• Customer-facing experience in any industry is essential.
• Solution-oriented approach to uncover customer needs.

Responsibilities

• Visit sites and customers, asking open questions to understand needs.
• Manage sales area operationally and strategically using Salesforce.

Skills

Customer-facing experience

Sales experience

Solution-oriented approach

Excellent organizational skills

Resilience and adaptability

Education

Full manual UK driving license

Tools

Salesforce CRM

Job description

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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHAT'S THE ROLE?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Hilti has a passionate and inclusive global team of 34,000 employees across more than 120 countries, exploring possibilities, leveraging potential, owning personal development, and growing careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

WHAT DOES THE ROLE INVOLVE?

In your role as an Account Manager, no day will be the same, but your activities will include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
2. Demonstrating our innovative products and state-of-the-art software on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.

WHAT DO WE OFFER?

At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You'll be part of something special where you can grow, supported by colleagues, with results recognized and rewarded.

• Extensive onboarding, training, and company events in Manchester.
• Incentives for top performers, including trips to New York City, Milan, and Miami.
• Minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
• Private healthcare, life insurance, wellbeing support.
• 6% pension contribution.
• Company vehicle and fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate.

WHAT YOU NEED IS:

Key qualities for an Account Manager include:

• Customer-facing/sales experience in any industry.
• Solution-oriented approach to uncover customer needs and provide suitable solutions.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience and adaptability to engage with all customer levels.
• Drive to succeed and overcome challenges.
• Curiosity and passion to learn and grow.
• Excellent organizational skills, ability to work autonomously.
• Essential: Full manual UK driving license to visit customers on-site five days a week; disclose points and expiry dates if applicable.

WHO SHOULD APPLY?

We welcome diverse candidates; some of our best account managers had no prior experience in sales or construction. Success depends on teamwork and ability, regardless of background.

Please do not apply for multiple roles; the team will assign you where your skills fit best.

Click 'Apply Now' to upload your CV and answer short questions. The process takes about 90 seconds.

**SALES ONLY**

If shortlisted, you'll complete a fun online assessment and a short pre-recorded video interview. Please check your junk mail for notifications.

For support, contact [emailprotected].

The recruitment process includes three stages: a first interview with a Regional Manager, a day-in-the-life 'field ride', and a final interview with a Sales Director. Expenses are paid for travel.

If no current role fits, you'll remain in our talent pool for future opportunities, and we will stay in touch.

Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.