Key Account Executive

JPS Limited; Otley; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

25 days holiday + BH

Company pension

Free on-site parking

Training & development

Career progression

Job summary

JPS Limited is seeking a Key Account Executive to join the Client Services team in Otley. You will manage key client accounts, drive print projects from brief to delivery, and build strong relationships to grow account value. The role is office-based with on-site parking and full-time permanency.

The ideal candidate has experience in printing or print management, understands print processes, and is comfortable pricing and quoting. This is a busy, hands-on role in a growing business.

Qualifications

• Previous experience within a printing or print management environment (essential).
• Good understanding of print processes, terminology and finishing techniques.
• Experience in account management, client services or a similar role.
• Strong organisational skills with the ability to manage multiple projects.
• Commercial awareness and confidence when pricing and quoting.
• Excellent communication skills with a proactive and solutions-focused approach.

Responsibilities

• Managing a portfolio of key client accounts and acting as their main point of contact.
• Building strong, long-term relationships and understanding client objectives.
• Preparing accurate and competitive quotes, ensuring both value and profitability.
• Managing the full lifecycle of print projects from brief through to delivery.
• Coordinating with suppliers, production teams and internal stakeholders.
• Overseeing order processing, artwork approvals and production timelines.
• Proactively following up on quotes to maximise conversion rates.
• Identifying opportunities to increase client spend and cross-sell services.
• Resolving any issues efficiently while maintaining excellent client relationships.
• Supporting client reviews and contributing to account growth strategies.

Skills

Account management

Client relations

Communication

Sales mindset

Job description

Key Account Executive

Location: Otley (Office-based) on-site parking

Salary: circa £30,000 to £35,000 depending on skills and experience + Benefits

Full-time, Permanent

Salary and Benefits:

• £30,000 to £35,000 depending on experience
• 25 days holiday plus bank holidays
• Company pension scheme
• Free on-site parking
• Full training and ongoing development
• Opportunity to develop your career within a growing business

About JPS Limited

JPS Limited is a specialist print management company delivering high-quality print, mailing and postage solutions to a wide range of clients across the UK and internationally.

Working with a trusted network of suppliers and production partners, JPS helps businesses deliver impactful campaigns while ensuring efficiency, value for money and seamless project delivery.

With a strong reputation built on service, reliability and expertise, JPS operates as a hands-on, collaborative team where every member plays a key role in client success.

The Opportunity

Due to continued growth, JPS Limited is looking to recruit a Key Account Executive to join their Client Services team in Otley.

This is a varied and fast-paced role where no two days are the same. You will take ownership of key client accounts, managing print projects from initial brief through to delivery, while building strong relationships and identifying opportunities to grow account value.

This role would suit someone who enjoys working closely with clients, thrives in a busy, detail-focused environment, and has a genuine interest in print.

Responsibilities include but not limited to:

• Managing a portfolio of key client accounts and acting as their main point of contact
• Building strong, long-term relationships and understanding client objectives
• Preparing accurate and competitive quotes, ensuring both value and profitability
• Managing the full lifecycle of print projects from brief through to delivery
• Coordinating with suppliers, production teams and internal stakeholders
• Overseeing order processing, artwork approvals and production timelines
• Proactively following up on quotes to maximise conversion rates
• Identifying opportunities to increase client spend and cross-sell services
• Resolving any issues efficiently while maintaining excellent client relationships
• Supporting client reviews and contributing to account growth strategies

The ideal candidate:

• Previous experience within a printing or print management environment (essential)
• Good understanding of print processes, terminology and finishing techniques
• Experience in account management, client services or a similar role
• Strong organisational skills with the ability to manage multiple projects
• Commercial awareness and confidence when pricing and quoting
• Excellent communication skills with a proactive and solutions-focused approach
• Comfortable working in a small, hands-on team environment

This is an opportunity to join a business where you are not just another employee, you will play a key role in delivering projects, building client relationships and contributing to the continued growth of the company.