Client Accounts Lead – Print Solutions & Growth

Equals One Ltd; Otley; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Company pension scheme

Free on-site parking

Full training and ongoing development

Career growth opportunities

Job summary

JPS Limited in Otley is seeking a proactive Key Account Executive to manage a portfolio of key client accounts from brief to delivery, building strong relationships and identifying opportunities to grow account value. This role is office-based with on-site parking and requires printing/print management experience.

You will collaborate with suppliers and internal teams to deliver quotes, manage timelines, and maximise profitability while delivering excellent client service and growth.

Qualifications

• Previous experience within a printing or print management environment (essential).
• Good understanding of print processes, terminology and finishing techniques.
• Experience in account management, client services or a similar role.
• Strong organisational skills with the ability to manage multiple projects.
• Commercial awareness and confidence when pricing and quoting.
• Excellent communication skills with a proactive and solutions-focused approach.
• Comfortable working in a small, hands-on team environment.

Responsibilities

• Managing a portfolio of key client accounts and acting as their main point of contact.
• Building strong, long-term relationships and understanding client objectives.
• Preparing accurate and competitive quotes, ensuring both value and profitability.
• Managing the full lifecycle of print projects from brief through to delivery.
• Coordinating with suppliers, production teams and internal stakeholders.
• Overseeing order processing, artwork approvals and production timelines.
• Proactively following up on quotes to maximise conversion rates.
• Identifying opportunities to increase client spend and cross-sell services.
• Resolving any issues efficiently while maintaining excellent client relationships.
• Supporting client reviews and contributing to account growth strategies.

Skills

Key account management

Client services

Organisation

Pricing & quoting

Communication skills

Relationship building

Print industry knowledge

Job description

JPS Limited in Otley is seeking a proactive Key Account Executive to manage a portfolio of key client accounts from brief to delivery, building strong relationships and identifying opportunities to grow account value. This role is office-based with on-site parking and requires printing/print management experience.

You will collaborate with suppliers and internal teams to deliver quotes, manage timelines, and maximise profitability while delivering excellent client service and growth.