Key Account Director

Palmer McCarthy; London; On-site; GBP 85,000; Full time

Job summary

A leading security firm is seeking a Key Account Director to manage a prestigious £10M portfolio across multiple corporate locations in Central London. This strategic role involves overseeing client engagement, service excellence, and contract growth while ensuring compliance and operational excellence.

Benefits

Competitive salary with bonus

Ongoing professional development

Career progression opportunities

Qualifications

• Proven experience as a Key Account Director or similar role in corporate security.
• Experience managing contracts up to £10M.
• Strong relationship management with senior corporate clients.

Responsibilities

• Lead security services across 10 corporate locations.
• Build and maintain relationships with client stakeholders.
• Maintain financial accountability for the £10M contract.

Skills

Commercial acumen

Relationship-building

Analytical skills

Leadership

Job description

Key Account Director – Corporate Security

About the Role

We are seeking a commercially astute and operationally strong Key Account Director to lead a prestigious £10M portfolio across 10 high-profile corporate locations in Central London for our client. This is a strategic leadership position overseeing complex security operations, client engagement, service excellence, and contract growth.

You will act as the primary interface between the client and the business, ensuring performance, compliance, and satisfaction across all sites, while identifying opportunities to enhance service delivery and profitability.

Key Responsibilities

Lead the delivery of security services across 10 corporate locations, ensuring alignment with SLAs, KPIs, and client expectations.

Build and maintain strong senior-level relationships with client stakeholders to ensure retention and satisfaction.

Develop and execute strategic account plans that drive performance, innovation, and added value.

Provide inspirational leadership to site managers and teams, ensuring high morale, engagement, and operational excellence.

Maintain full financial accountability of the £10M contract, including budgeting, forecasting, and reporting.

Identify commercial opportunities for contract extensions, new services, and increased revenue.

Ensure full compliance with all health & safety, legal, regulatory, and quality standards.

Drive continuous improvement in service delivery, security technologies, and sustainability initiatives.

What We’re Looking For

Proven experience as a Key Account Director, Regional Director, or senior-level Contract Manager within the corporate security industry.

Strong commercial acumen with experience managing contracts to £10M

Exceptional relationship-building skills with senior corporate clients.

Experience managing multiple high-profile locations in a complex, fast-paced environment.

Deep understanding of compliance, risk management, and best practices in the security sector.

Inspirational leadership skills with the ability to manage and mentor senior operational teams.

Strong analytical, budgeting, and reporting capabilities.

What You’ll Get

Competitive salary of £85,000 + bonus

Ongoing professional development and career progression

The opportunity to work with iconic clients in London's most prestigious locations

️ Be the strategic leader behind London’s most secure environments. Apply today and make your next career move your best one yet.

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