Key Account Coordinator

Mpeople Recruitment; Manchester; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Free on-site parking

Increasing annual leave entitlement

Staff discount

Employee savings scheme with discounts

Job summary

Mpeople Recruitment is seeking a highly organized Key Account Coordinator for their client in Droylsden, Manchester. The role focuses on supporting National Key Account Managers by coordinating orders, stock, promotions and new product launches.

The ideal candidate will have strong customer service skills, be able to multitask, and build relationships with customers and internal teams. A full UK driving licence is required.

Qualifications

• 1+ years' experience in an office-based Customer Service, Sales Support, Sales Administration or Account Coordination role.
• Excellent customer service and communication skills.
• Strong organisational and multitasking abilities.
• Good relationship-building skills.
• Computer literate with Microsoft Word, Excel and PowerPoint.

Responsibilities

• Coordinate promotional campaigns, including stock allocation, orders and promotional payments.
• Monitor stock levels, customer orders and forecasts, highlighting any issues.
• Coordinate new product and range launches, including PIM data and customer information.
• Monitor launch critical paths and communicate delays to stakeholders.
• Coordinate product samples and customer sign-off.
• Liaise with customers, National Account Managers, Procurement, Accounts and Despatch teams.
• Provide general sales support and account coordination to help achieve targets.

Skills

Customer service

Communication

Organisation

Multitasking

Relationship building

Tools

Microsoft Word

Excel

PowerPoint

Job description

Mpeople Recruitment are recruiting for a Key Account Coordinator to join our client based in Droylsden, Manchester (M43).

• Salary: £27,000 - £28,500 per annum, depending on experience

• Hours: Monday to Friday, 8am - 5pm, with a 3pm finish every other Friday

• Location: Droylsden, Manchester (M43)

• Benefits: Free on-site parking, increasing annual leave entitlement, staff discount and employee savings scheme with discounts/cashback at 800+ stores

As a Key Account Coordinator, you will support the National Key Account Managers by providing excellent customer service and coordinating orders, stock, promotions and new product launches.

This is a fast-paced role suited to someone who is highly organised, able to multitask and confident building relationships with customers and internal teams.

Key Responsibilities

• Coordinate promotional campaigns, including stock allocation, orders and promotional payments.

• Monitor stock levels, customer orders and forecasts, highlighting any issues.

• Coordinate new product and range launches, including PIM data, product set-up forms and customer web information.

• Monitor launch critical paths and communicate any delays to relevant stakeholders.

• Coordinate product samples and customer sign-off.

• Liaise with customers, National Account Managers, Procurement, Accounts and Despatch teams.

• Provide general sales support and account coordination to help achieve business targets.

Requirements

• Minimum 1 year's experience in an office-based Customer Service, Sales Support, Sales Administration or Account Coordination role.

• Excellent customer service and communication skills.

• Strong organisational and multitasking abilities.

• Good relationship-building skills.

• Computer literate, with experience using Microsoft Word, Excel and PowerPoint.

• Full UK driving licence.