Key Account Administrator

Vero HR Ltd; Peterborough; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Cycle to Work Scheme

Pension Scheme

Life Assurance Scheme

Employee Assistance Programme

Staff Discounts

Sick Pay

On-site car parking

Learning and development opportunities

Job summary

Vero HR Ltd is supporting a well-established family-owned enterprise in the UK foodservice distribution sector by recruiting a Key Account Administrator for the Peterborough depot. The role focuses on supporting key customers, processing orders accurately in Marketman, and liaising with buyers to resolve discrepancies.

You will collaborate with the telesales and wider commercial teams, perform data entry and general office duties, and handle calls as part of a busy admin environment.

Qualifications

• Previous experience within an administration, customer service, or system-based role.
• A keen eye for detail and accuracy when working with data.
• Confident and proficient in the use of IT systems and MS Office applications.
• Excellent communication skills, both written and verbal.
• Strong organisational and time management abilities.
• A positive, enthusiastic, and adaptable attitude with a willingness to learn.
• Able to work collaboratively within a team environment.
• Lives within a commutable distance to the Peterborough depot.

Responsibilities

• Support key customers and ensure smooth processing of orders.
• Manage orders received via Marketman; check quantities and prices for accuracy.
• Contact buyers to resolve discrepancies.
• Provide administrative support to telesales and the wider commercial teams.
• Handle inbound/outbound calls, data entry, and general office administration tasks.

Skills

Administration

Attention to detail

MS Office

Communication skills

Teamwork

Data entry

Tools

Marketman

Job description

We are the internal recruitment partner working with a well-established independent, family-owned enterprise that has been a cornerstone in the UK's foodservice distribution sector for nearly five decades.

We have an exciting opportunity for a Key Account Administrator to join the friendly and dedicated team based in Peterborough.

The successful Key Account Administrator will play a vital role in supporting key customers and ensuring the smooth processing of orders. You will be responsible for managing orders received via Marketman, checking quantities and prices for accuracy, and contacting buyers to resolve any discrepancies.

Working closely with the telesales and wider commercial teams, you will provide vital administrative support and assist other areas of the business as needed. This may involve handling inbound and outbound calls, data entry, and carrying out general office administration tasks.

The successful candidate will be able to demonstrate:

• Previous experience within an administration, customer service, or system-based role.
• A keen eye for detail and accuracy when working with data.
• Confident and proficient in the use of IT systems and MS Office applications.
• Excellent communication skills, both written and verbal.
• Strong organisational and time management abilities.
• A positive, enthusiastic, and adaptable attitude with a willingness to learn.
• Able to work collaboratively within a team environment.
• Lives within a commutable distance to the Peterborough depot.

In return we are offering:

• A competitive salary of £25,350 per year (£13 per hour), with the potential to earn up to an additional £3,000 in commission.
• Full-time hours: Monday to Friday, 9am – 5pm (with a 30-minute lunch break).
• No weekend work!
• 28 days holiday, including 3 Bank Holidays (Christmas Day, Boxing Day & New Year’s Day).
• Long Service Award days.
• Employee Assistance Programme.
• Cycle to Work Scheme.
• Life Assurance Scheme.
• Pension Scheme.
• Staff Discounts.
• Sick Pay.
• On-site car parking.
• Learning and development opportunities to support your growth within the business.