K3680 – Operations Manager – UK, Birmingham (Hybrid) – Asset...

Asset Finance International; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Asset Finance International is seeking an experienced Operations Manager in Birmingham. The role leads a large operations function, driving efficiency from proposal to payout and supporting growth through technology adoption.

The ideal candidate has senior leadership experience in asset finance, with a track record of improving processes, managing change, and coaching teams in a hybrid work setting.

Qualifications

• Significant experience managing operations within Asset Finance and Leasing.
• Proven ability to lead large operational teams.
• Strong understanding of the asset finance lifecycle, including settlements.

Responsibilities

• Lead and develop a substantial operations team.
• Oversee end-to-end transaction process from proposal to payout.
• Identify bottlenecks and implement efficiency improvements.
• Manage workflow, resource planning and team performance.
• Monitor KPIs and reporting for informed decisions.
• Ensure data accuracy across systems and records.
• Maintain relationships with funders and service providers.
• Ensure regulatory compliance, risk management and business continuity.
• Collaborate with Sales, Compliance and Finance to improve processes.
• Support digital transformation and automation initiatives.
• Contribute to customer service improvements across journeys.
• Mentor and develop team members and culture.

Skills

Operational leadership

Stakeholder management

Regulatory awareness

Process improvement

Team development

Job description

Excellent salary plus bonus and benefits.

New Leaf Search is partnering with an established and growing Asset Finance organisation in its search for an experienced Operations Manager to lead a substantial operations function and support the continued development of its business

This is a senior leadership opportunity within a predominantly vendor-driven Asset Finance business, with responsibility for improving operational performance, developing a high-performing team and ensuring the efficient delivery of transactions from initial proposal through to payout

Working closely with senior management, you will oversee day-to-day operations, identify opportunities for process improvement and play an important role in supporting business growth, operational change and the adoption of new technologies

Key Accountabilities:

• Lead, manage and develop a substantial operations team, promoting accountability, collaboration and high performance
• Oversee the end-to-end sales administration and transaction process, ensuring efficient progression from proposal through to payout
• Identify operational bottlenecks and implement improvements to transaction turnaround times and service delivery
• Manage workflow allocation, resource planning and team performance to maintain effective operational coverage
• Monitor operational KPIs, service levels and reporting to support informed management decisions
• Maintain high standards of data accuracy and integrity across business systems and transaction records
• Develop and maintain effective operational relationships with external funders and third-party service providers
• Ensure operational processes and controls support regulatory compliance, risk management and business continuity
• Collaborate with Sales, Compliance and Finance teams to improve communication, processes and customer outcomes
• Support digital transformation initiatives, including automation and the introduction of new technologies
• Contribute to the development of customer service capabilities and improvements across the customer journey
• Mentor and develop team members, supporting training, succession planning and a positive working culture

Person Specification:

• Significant experience managing operations within Asset Finance and Leasing, ideally within a vendor finance or brokerage environment
• Proven ability to lead, motivate and develop large operational teams
• Strong understanding of the Asset Finance transaction lifecycle, including sales administration, documentation and payouts
• Experience delivering operational improvements, managing change and developing scalable processes
• Good knowledge of regulatory requirements, operational controls and risk management
• Commercial awareness and the ability to balance service delivery, efficiency and business growth
• Strong stakeholder management skills, with the confidence to work closely with senior leadership and multiple departments
• An innovative, solutions-focused approach, with an interest in technology and process automation
• Excellent organisational, communication and problem-solving abilities
• A proactive and collaborative leader with the ambition to contribute to the organisation’s continued development

Working Arrangements

Hybrid working, with a requirement to attend the office at least three days per week

We strongly favour applicants with proven, relevant experience in Financial Services, particularly in Asset Finance and Leasing. Relevant IN-COUNTRY experience is required; applications without it will not be considered

Job Reference: K3680

Contract Type: Permanent

Location Birmingham

Remote Working: Hybrid

Consultant: Katherine Amin

Function: Business Support, Operations, Sales – Internal,

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